AI Integration Platform
What are Merge Unified and Merge Agent Handler?
Merge Unified is a single API that provides hundreds of product integrations, allowing you to build once and sync data between your product and third‑party platforms. Merge Agent Handler lets your AI agent call tools directly, enabling real-time actions with secure access to the tools you and your customers rely on.
What is the Chat Unified API?
The Chat Unified API delivers real-time, normalized access to chat and messaging platforms, helping you integrate and act on chat data consistently.
What security and compliance certifications does Merge have?
Merge is designed with enterprise-grade security and compliance in mind. It is certified for SOC 2 Type II, ISO 27001, HIPAA, and GDPR. The platform emphasizes real-time monitoring, data controls, up-to-date connectors, and strong data governance.
How does Merge help product teams accelerate integration?
Product teams can accelerate their integration roadmap by building once against Merge’s unified API to access hundreds of third‑party integrations. This reduces development time, lowers maintenance effort, and minimizes support tickets, helping you bring features to market faster.
How does data syncing work with Merge?
Merge manages connections to the SaaS products your customers use and maintains hundreds of integrations. With a single unified API, you can read and write data across many platforms in real time, ensuring data consistency and faster AI-driven outcomes.
What are the main use cases Merge powers?
- Fuel enterprise search by continuously syncing data for faster, more accurate responses
- Enable agents to take actions in users’ systems
- Auto-provision onboarding and permissions using real-time HR data
- Reconcile vendor payments by syncing bills and payments with customers’ accounting platforms
- Analyze project status by tracking and visualizing ticketing data
- Analyze finances by leveraging transaction data for deeper insights
What integrations categories are supported?
Merge offers integrations across multiple categories, including Accounting, ATS, CRM, File storage, HR, and Ticketing. All integrations are accessible through the Merge platform.
What is auto-provisioning and how can Merge help with onboarding?
Auto-provisioning automatically assigns end users’ onboarding and permissions using real-time HR employee data, simplifying and accelerating the onboarding process.
How does Merge help with vendor payments reconciliation?
Merge automatically syncs bills and payments between your product and your customers’ accounting platform, making reconciliation faster and more streamlined.
How does Merge support financial analysis or project analysis?
Merge enables deeper financial insights by syncing and making transaction data readily available, and it helps track and visualize project-related data from ticketing and related systems.
What are the pricing options and is there a free plan?
Merge offers a free trial/free plan. The free plan allows up to three production linked accounts and includes all integrations, standardized data, read and write access, embedded link, magic link, and the ability to work with new integrations. For additional capacity or features, you can inquire about volume discounts or contract-based pricing.
How do I start using Merge?
You can start by signing up for free or requesting a custom demo. The platform emphasizes quick start with a free sign-up option and the ability to explore integrations and data standardization immediately.
