Ask AI

Ask AI is an AI Question Answering tool built to help shoppers quickly understand products and feel confident before they buy. When visitors have questions, Ask AI interprets their inquiries and provides relevant product information designed to make the shopping experience smoother and more informed.

Key features include AI-powered question answering, instant responses to product-related queries, and a streamlined experience that helps reduce confusion during the decision-making process. Ask AI is available in the Shopify App Store for easy installation, and additional integrations are planned to expand compatibility beyond Shopify.

Ask AI also supports multiple languages, making it a good fit for international stores or customers who shop in different languages. You can customize how Ask AI appears so it aligns with your store’s branding and design, helping it feel native to your storefront.

Pricing is straightforward: the Basic plan is free and includes up to 100 free question answers. There’s also a usage-based option at $1 per 100 questions answered. For data protection, Ask AI securely stores and encrypts collected data using security practices aligned to standard industry measures. Support includes email assistance and access to a comprehensive knowledge base.

What is Ask AI used for on a store?

Ask AI answers shoppers’ product-related questions using artificial intelligence, helping them find clarity faster and make more informed purchase decisions.

How do I install Ask AI for my online store?

Install Ask AI from the Shopify App Store. Setup is designed to be simple and seamless, with more integrations planned for the future.

Does Ask AI support multiple languages for international customers?

Yes. Ask AI supports multiple languages so you can serve a diverse customer base and answer product questions in the languages shoppers use.

What are the pricing options for Ask AI?

Basic is free and includes up to 100 free question answers. A usage-based option is available at $1 per 100 questions answered.

How secure is the data collected by Ask AI?

Data collected by Ask AI is securely stored and encrypted, with security aligned to standard industry practices to help protect customer information.

Can I customize Ask AI to match my store’s branding?

Yes. Ask AI offers customization options to tailor its appearance and functionality to fit your website’s branding and design.