AI powered reviews & feedback tool
What is VOC AI Insight?
VOC AI Insight is a data-backed Amazon selling toolkit that helps you find winning products, fix weak listings, and scale profitably with in-depth insights from Amazon reviews. It includes core capabilities such as Amazon Review Analysis, Market Insight, Keyword Analysis, Social Listening, and Neg-review Detector, plus real-time social listening and rating monitoring, auto-detect of high-risk review content, and AI-assisted workflows.
What can I do with VOC AI Insight?
You can export thousands of Amazon reviews to analyze what shoppers think, get an instant sentiment pulse, discover features customers want and pain points, compare reviews side-by-side to spot gaps competitors miss, track real-time social conversations and product ratings in one place, monitor for high-risk review content, and use AI Response Builder templates to address concerns quickly and effectively.
What is Amazon Review Analysis?
Amazon Review Analysis provides a comprehensive overview of consumer demand and helps uncover profitable product opportunities by analyzing customer reviews. It includes sentiment insights and targeted data to inform product decisions and listing optimization.
What is Social Listening & Rating Monitoring?
Social Listening tracks real-time conversations across social media platforms (Facebook, Twitter, TikTok, and YouTube) about brands and topics, while Rating Monitoring delivers automatic daily updates on new reviews and rating changes, enabling you to address issues promptly.
What is Neg-review Detector?
Neg-review Detector monitors product reviews and instantly flags policy violations to help ensure compliance and protect your listings.
What is AI Assist and AI Response Builder?
AI Assist provides AI-powered assistance within the platform to support workflows, while AI Response Builder offers customized response templates to address customer complaints effectively and support risk control.
What plans does VOC AI offer and what do they include?
VOC AI offers Pro, Team, and Enterprise plans. Each plan includes access to core tools (Amazon Review Analysis, Market Insight, Keyword Analysis, Social Listening, Neg-review Detector), a Browser Extension, and AI seller tools, with plan-specific limits and extras as detailed below.
- Pro
- 1 account
- 600 reports/mo (Reviews Analysis)
- 600 reports/mo (Market Insight)
- 500 points quota/mo (Review monitoring)
- AI Assist 3,600/mo
- Browser Extension
- 10+ AI Seller Tools
- Unlimited queries, AI listing optimization
- Team
- 1 admin account + 5 sub-accounts
- 3,000 reports/mo (Reviews Analysis)
- 3,000 reports/mo (Market Insight)
- 2,500 points quota/mo (Review monitoring)
- 20 reports/mo (Social Listening)
- Daily social media monitoring
- AI image creation (beta)
- AI Assist 30,000/mo
- Browser Extension
- 10+ AI Seller Tools
- Enterprise
- Unlimited accounts
- Unlimited reports (Reviews Analysis)
- Unlimited reports (Market Insight)
- Unlimited reports (Social Listening)
- Unlimited social mentions
- Daily social media monitoring
- Unlimited queries, AI listing optimization
- Unlimited queries, Shulex Copilot
- Advanced AI features
- Amazon review analysis API
- Dedicated account manager
- Custom integrations
- White-label solutions
Do all plans include a browser extension?
Yes. All plans include the Browser Extension.
Does VOC AI offer an API? If so, what plan includes it?
Yes. The Enterprise plan includes access to the Amazon review analysis API.
Who uses VOC AI and how trusted is it?
VOC AI is trusted by 400K+ sellers and brands. It features customer testimonials from industry professionals and agencies, reflecting broad adoption in the Amazon selling community.
How do I get started with VOC AI Insight?
You can book a demo or get started by signing up on the VOC AI site. Look for the “Book a Demo” or “Get Started” options.
What other capabilities are part of the VOC AI toolkit?
Beyond reviews, VOC AI provides:
- Market Insight: Track performance of product variants by sales, revenue, or market share to discover high-selling variants.
- Keyword Analysis: Reveal traffic-driving keywords most relevant to your product listing to boost sales.
- Social Listening: Track and analyze conversations about brands and topics across major social platforms.
- Neg-review Detector: Monitor reviews for policy violations to ensure compliance.
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