Automated AI customer support, inventory management, email inboxes and more
What is Levity Control Tower and how does it help logistics operations?
Levity Control Tower turns your operations from a black box into an X-ray. It helps identify bottlenecks, measure ROI, and confidently automate what matters most. Control Tower can pinpoint the exact workflows that slow down your team and quantify their true cost.
What is AI Flows and how do they balance AI with rules for reliability?
AI Flows strike the balance between "AI magic" and rule-based automation. Levity's team of experts helps you build reliable AI automations optimized for complex logistics workflows and multilingual environments. By combining AI with rules and built-in fallback logic, Levity gives you full visibility and control.
What is Phone AI and what can it automate?
Put your phone operations on autopilot. Handle load check-ups, tracking, invoice follow-ups and scheduling calls — without picking up the phone yourself.
What use cases does Levity support in logistics?
Levity levels up efficiency across the whole lifecycle of a load. Use cases include spot quoting, Track & Trace, Document Collection, and Order Entry. We integrate with your proprietary systems and your third-party tech stack, automating workflows in the background.
How do I set up Levity's automated workflows for logistics operations?
- Connect your apps and data sources by choosing from dozens of integrations, which include popular email services like Gmail and Outlook.
- Use Levity's AI Blocks to teach the system how to classify and process incoming emails, extract information, summarize documents, and write contextualized replies.
- Utilize the Flow Builder, which provides a user-friendly drag-and-drop interface, to configure, edit, and test your automated workflows.
- Publish the workflows, and let them run automatically in the background to handle tasks efficiently, saving time and enhancing productivity.
How does Levity integrate with my existing systems and data sources?
Levity integrates with your proprietary systems and your third-party tech stack, automating workflows in the background. It supports dozens of integrations, including popular email services like Gmail and Outlook.
How does Levity help with spot quoting and rate determination?
Levity auto-identifies spot requests, extracts load details to determine rates, and replies instantly.
Can Levity demonstrate ROI and performance with real-world results?
Levity helps you identify bottlenecks and measure ROI through Control Tower. Real-world results include FRAYT achieving time-to-quote improvements (from 15 minutes to 2 minutes) and unlocking thousands of new quote opportunities per month without adding headcount (86% time saved on quoting and 4,000+ additional quotes).
What security and compliance features does Levity offer?
Levity prioritizes security and compliance with ISO 27001 and SOC 2 certifications, GDPR compliance, and Europe-hosted infrastructure. Made in Germany for a global audience, Levity’s data and models run on servers close to customers—whether in the EU or the US. The platform also supports multilingual operations, including handling email and phone conversations in multiple languages.
Is Levity suitable for enterprise-scale deployments?
Yes. Levity provides enterprise-grade solutions that scale from POC to pilot to global roll-out. Every workflow is monitored in real time to track performance, surface edge cases, and uncover new opportunities for automation.
How can I get started with Levity?
Book a demo to learn more, or watch the product demo (3 minutes) to see Levity in action. You can also connect with the team to discuss your setup.
What languages does Levity support?
Levity handles both email and phone conversations in all commonly spoken languages. The team speaks more than 10 languages fluently.
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