AI Voice Assistant

What is suki.ai?

Suki.ai is a company specializing in delivering an AI-powered voice assistant tailored for healthcare professionals. This technology aids healthcare practitioners in various aspects of their work, such as clinical documentation, coding, and information retrieval, employing natural language processing and machine learning techniques. Notably, Suki.ai offers seamless integration with widely used electronic health record (EHR) systems, streamlining the process of accessing and updating patient information. According to the company's assertions, utilizing Suki.ai can lead to a significant 72% reduction in clinical documentation time and an enhanced overall practice experience for healthcare professionals.

How does Suki.ai ensure data privacy?

As stated on its website, Suki.ai prioritizes data security by employing cutting-edge security measures. The platform is designed to adhere to industry standards, holding both HIPAA compliance and SOC2 certification. To safeguard data, Suki.ai employs encryption protocols, ensuring that all data remains encrypted during transmission and while at rest. This encryption employs contemporary ciphers and robust cryptographic techniques to maximize security. Furthermore, Suki.ai's operational processes do not depend on human intervention behind the scenes, mitigating the potential risks associated with human error or malicious intent. For a more comprehensive understanding of Suki.ai's data privacy policies, you can access detailed information on their website.

How does Suki.ai handle data breaches?

Suki.ai is a company specializing in providing an AI-powered voice assistant for healthcare professionals. The company emphasizes its use of advanced security tools to protect data and maintains certifications for compliance with HIPAA and SOC2 standards. These security measures encompass data encryption during transmission and storage, employing modern ciphers and robust cryptography. The platform also conducts run-time analysis to identify anomalies or suspicious software behavior, reinforcing its defense against potential breaches.

While Suki.ai implements these security measures, it's essential to acknowledge that no system can guarantee absolute security, and data breaches remain a possibility. As of now, there have been no public disclosures of data breaches by Suki.ai. However, the potential exists for unreported or undetected incidents. In the event of a data breach, Suki.ai assumes responsibility for notifying affected customers and relevant authorities, while also taking necessary steps to mitigate the impact and prevent future breaches. Customers utilizing Suki.ai must also adhere to their own data security policies and practices and ensure they have obtained the requisite patient consents before sharing any personal data with the platform.

How much does suki.ai cost?

Suki.ai specializes in delivering AI-powered voice assistant solutions designed for healthcare professionals. Their product lineup includes two distinct offerings: Suki Assistant and Suki Compose. Suki Assistant serves as a comprehensive voice assistant, supporting ambient, dictation, and command modes, and seamlessly integrating with commonly used electronic health record (EHR) systems. In contrast, Suki Compose is a clinical documentation application that does not include EHR integration.

As per information gathered from web search results, the pricing structures for Suki.ai's products are as follows:

• Suki Assistant: $399 per user per month
• Suki Compose: $299 per user per month

It's important to note that these prices may vary depending on several factors, including customization options, included features, the number of users, and the chosen deployment type. Suki.ai also offers enterprise volume discounts. For precise pricing details or to request a demonstration, you can contact Suki.ai's sales team through the provided contact options.

What are the benefits of suki.ai?

Suki.ai provides several notable benefits:

• Time Savings: Suki.ai can significantly reduce clinical documentation time, resulting in an average time reduction of 72%.
• Improved Documentation Quality: It contributes to higher quality and accuracy in documentation, which may lead to improved reimbursement rates and a reduction in denied claims.
• Seamless EHR Integration: Suki.ai integrates smoothly with commonly used electronic health record (EHR) systems, streamlining the process of accessing and updating patient data.
• Enhanced Clinician Experience: By automating administrative tasks, Suki.ai enables clinicians to allocate more time to patient care, potentially reducing burnout and enhancing their overall experience.

What are the key features of Suki Assistant?

Suki Assistant offers several key features including ambient documentation, dictation, ICD-10 and HCC coding, and the ability to answer questions. It is a comprehensive enterprise-grade AI assistant that is integrated into the health system and can be used across multiple platforms - iOS, Android, web, and desktop. Suki Assistant seamlessly integrates with all major Electronic Health Records (EHRs), allowing for easy incorporation of dynamic data and up-to-date information, which enhances the practice experience for clinicians.

How does Suki Assistant integrate with EHR systems?

Suki Assistant offers the most advanced EHR integrations available on the market. It features bidirectional, read/write capabilities with all leading EHRs, which includes integration with Epic Systems Corporation among others. This integration allows users to prechart notes in the EHR, finish them in Suki, and then send the completed notes back to the EHR. Suki Assistant also enables clinicians to pull the latest vitals or other pertinent information from the EHR directly into their notes, providing ultimate convenience and flexibility during documentation processes.

What makes Suki a reliable partner for large health systems?

Suki is designed to scale with the largest health systems smoothly and effectively. It supports both small scale operations with 100 clinicians and large enterprises with up to 100,000 clinicians. Suki’s partnership process is streamlined, requiring minimal IT support from the client organization, and it offers 24/7/365 availability for support. Health systems trust Suki for its safety standards— it's HIPAA compliant and SOC2 Type 2 certified, reducing risks associated with hallucinations and biases. Additionally, by using Suki, health systems can achieve a fast return on investment, often becoming ROI positive by the second month through increased reimbursements and encounter volume.