AI21labs

AI21 helps teams build specialized AI systems through post-training and an enterprise-ready workflow that covers evaluation, training, serving, and ongoing improvement. The focus is on turning your data into usable intelligence—so your models can better handle the real challenges your business faces.

A core offering is “lab-as-a-service,” where training, evaluation, and serving can run managed or embedded. You can deploy using your own infrastructure or theirs, including deployments that keep processing inside your perimeter. This is designed for teams that need control over models and data while still benefiting from expert support throughout training and deployment.

AI21 also offers products including AI21 Maestro (knowledge agents for automating data-intensive workflows), Jamba Open Models (high quality, fast, scalable long-context performance, with options to fine-tune on your data), and Custom AI Systems built for specific use cases with dedicated expert support from architecture design to production deployment.

For privacy and security, AI21 emphasizes compliance and offers deployment options such as VPC and on-premises, including air-gapped and hybrid setups. Access can be scoped and logged with temporary expert access, outputs trace back to their source, and the approach aims for no retention of your data. If you want to start, you can begin with production-grade SaaS APIs on the platform or talk to a training expert for deeper technical guidance and deployment requirements.

What does AI21 do for specialized AI?

AI21 supports evaluation, training, serving, and improvement so specialized AI systems can be built around the real tasks and challenges your business faces.

What is “lab-as-a-service” at AI21?

It’s a managed or embedded way to run training, evals, and serving for specialized intelligence. You can choose to deploy using your infrastructure or AI21’s, and run work inside your perimeter.

What deployment options are available?

AI21 supports hosted, production-grade SaaS APIs, plus private deployments such as VPC and on-premises. Deployment can also be air-gapped or hybrid to fit regulatory and security needs.

What are AI21 Maestro and the Jamba Open Models?

AI21 Maestro are knowledge agents designed to automate data-intensive workflows. Jamba Open Models target high-quality, fast, scalable long-context enterprise tasks, with the ability to fine-tune on your data.

How does AI21 handle security and data control?

AI21 emphasizes compliance with options designed to keep data inside your infrastructure (including VPC, on-premises, and air-gapped/hybrid deployments). Expert access is scoped and logged, and outputs trace to their source with no retention of your data.

Can AI21 build a custom AI system for my use case?

Yes. AI21 offers Custom AI Systems that are tailored to your specific data and use case, with full customization and a dedicated expert support team for architecture through production deployment.