AI Voice And Video Tool For Hospitality And Senior Living
What is AIPEX and what does it do for vacation rentals and hotels?
AIPEX provides AI-powered touchscreen displays for in-property guest engagement, built on standard Amazon Alexa hardware. It engages all guests (not just the group organizer) and helps you save time by answering guest questions with curated information. It can welcome guests by name with a video welcome and curated information, help you book more nights by identifying gaps and suggesting extended stays, and grow revenue by converting Airbnb and Vrbo stays to direct rebookings. It also acts as your property’s communication center—pushing guest messages, supporting voice calls, and triggering host alerts. Your content stays on display, visible at a glance, and the devices are locked down with built-in privacy protections.
How does AIPEX enhance guest experience?
AIPEX uses AI to answer guest questions using your curated information, providing fast, accurate responses. It can greet guests by name, deliver a video welcome, and present helpful information at a glance, reducing guest frustrations and delivering a warmer, more personalized stay.
How does AIPEX help occupancy and revenue?
AIPEX identifies gaps between reservations and proactively offers extended stays. It promotes direct rebookings by highlighting the value of booking directly, and uses digital signage and notifications to encourage guests to extend or rebook for future stays.
What devices does AIPEX use and is it secure?
AIPEX runs on standard Amazon Alexa hardware with in-property touchscreen displays. The devices are described as locked down and guest-safe with built-in privacy protections, ensuring guest interactions are secure and private.
How does guest communication work?
AIPEX includes AI-powered messaging and an AI Concierge on guest phones for pre-arrival information. It also supports pushing guest messages, allows voice calls, and can trigger host alerts to keep you informed of guest needs.
How is content managed and displayed on the device?
Your curated content is used to answer guest questions and is displayed on the device for guests to see at a glance, even when passing by. This content is designed to stay visible and accessible as part of the guest experience.
Can guests access AIPEX on their phones?
Yes. AI Concierge on guest phones provides access to property information before arrival, extending the in-property experience to mobile devices.
Where can I find pricing information?
Pricing information is available on the Pricing section of the AIPEX site. The scraped content does not include specific pricing numbers, so refer to the Pricing page for up-to-date plans and details.
Who is AIPEX for?
AIPEX offers solutions for Hotels & Resorts as well as Vacation Rentals, delivering AI-powered guest engagement across property types.
