Typewise

What ROI and time savings can I expect from Typewise?

Enterprises typically see 50%+ agent time savings after deploying Typewise’s AI. Most enterprise companies report 5–10× ROI in year one through automated resolution and higher CSAT/NPS. Using the AI Assistant alone, companies typically see 3–4× ROI driven by reduced Average Handling Time (AHT) and more consistent first-time resolution. Typewise also offers a zero-risk pilot with no IT integration for quick setup, and it ensures GDPR compliance.

How quickly can we go live?

Most teams go live in 1–2 days. Connect your inbox/CRM, ingest core knowledge sources, define hand-off criteria, and start with a small pilot queue before ramping.

How do integrations work?

We provide pre-built API integrations for major CRMs/ERPs and support webhooks and REST for everything else. We also leverage the Machine Context Protocol (MCP) where appropriate to keep integrations fast and future-proof.

How many integrations does Typewise offer?

200+ Ready-to-Use Connectors. Instantly sync CRMs, ERPs, knowledge bases, websites, and APIs without heavy IT overhead.

Which channels does Typewise support?

Typewise is omni-channel: email, web chat, WhatsApp, SMS, and major social messaging channels. Voice workflows are on the roadmap.

Can Typewise automate customer experiences if we have legacy systems?

Yes. Use manual actions for steps that can’t be automated (e.g., a legacy mainframe screen). The AI handles that step and takes the ticket back afterward. We log how often these actions occur and how long they take so you can build a business case for future upgrades.

What is a partial resolution?

A partial resolution is when the AI intentionally hands off a conversation to a human based on your criteria (e.g., low confidence, risk, or policy exceptions). The agent completes that step, then the AI resumes. Partial resolutions are tracked separately so you can see where humans add the most value.

Is Typewise compliant with data privacy standards?

Yes. Typewise is GDPR compliant, EU AI Act compliant, and ISO 27001 certified.

Do you offer a zero-risk pilot?

Yes. Typewise offers a zero-risk pilot with no IT integration for quick setup, helping you validate value with GDPR-compliant setup.

Is there a free trial?

Yes, you can start a free trial.

What languages does Typewise support?

Multilingual support in 50+ languages.