AI Writing for Support and Sales

What is typewise.app?

Typewise.app is a web platform offering an AI Communication Assistant tailored for customer service and sales teams. This tool enhances communication efficiency by providing features like text prediction, magic reply, autocorrect, grammar check, a customizable AI language model, quality control, analytics, and support for multiple languages.

In addition to the AI Communication Assistant, Typewise.app offers a keyboard app designed for Android and iOS devices. The keyboard boasts a smartphone-optimized hexagon layout, personalized word suggestions, text replacements, various themes, and gesture support. While the keyboard app is free to use, there are optional premium features available for purchase within the app.

It is worth noting that Typewise.app prioritizes user privacy and ensures that no personal data is collected or sold. This aspect may appeal to users who are conscious of their data security and privacy.

How does typewise.app work?

Typewise.app offers versatile functionality, serving as both an AI Communication Assistant for customer service and sales teams, and a keyboard app for Android and iPhone users.

As an AI Communication Assistant, Typewise.app seamlessly integrates into the CRM system through a browser-based plugin. Leveraging AI technology, it diligently analyzes the context of email and chat conversations to deliver a range of valuable features. These include text prediction, magic reply, autocorrect, grammar check, a customizable AI language model, quality control, analytics, and multi-language support.

In its role as a keyboard app, Typewise.app replaces the standard QWERTY keyboard with a thoughtfully designed hexagonal layout optimized for smartphones. This layout aims to minimize typos and boost typing speed. Thanks to its AI capabilities, the keyboard app provides personalized word suggestions, text replacements, a selection of themes, gesture support, and more. Notably, the keyboard functions entirely offline, ensuring user privacy by refraining from collecting or selling personal data.

How much does typewise.app cost?

Typewise.app presents distinct pricing options based on its usage as either an AI Communication Assistant or a keyboard app.

For the AI Communication Assistant functionality, the website does not publicly disclose pricing information. However, interested users can book a demo and request a personalized quote to explore the cost associated with this service.

Regarding the keyboard app, Typewise.app offers both a free version and a Pro version. The free version comes with basic features. In contrast, the Pro version, priced at $1.99 per month, $9.49 per year, or a one-time fee of $25 for lifetime access, unlocks more advanced features for users.

What are the benefits of typewise.app?

Typewise.app offers a range of notable benefits:

• Hexagonal Layout: Its innovative hexagonal layout is optimized for two-thumb typing, resulting in a substantial reduction of typos by up to 75%.
• AI Text Processing: The app incorporates AI-powered text processing, enabling real-time sentence and paragraph prediction and completion. Moreover, it generates context-based responses, streamlining communication efficiency.
• Autocorrect and Grammar Check: Users can rely on the app's autocorrect and grammar check feature, swiftly correcting spelling and grammatical errors.
• Custom AI Language Model: Typewise.app boasts a custom AI language model that adapts to individual vocabularies and tones of voice, enhancing the overall typing experience.
• Multi-language Support: With support for over 40 languages, the app can seamlessly switch between languages, accommodating diverse linguistic needs.
• Quality Control and Analytics: Users gain access to a quality control and analytics dashboard, presenting valuable performance metrics to optimize their typing and communication.
• Data Privacy and Security: The app guarantees 100% data privacy and security compliance. It does not transmit user data to external cloud servers or third-party entities, ensuring user confidentiality.
• Platform Availability: Typewise.app is available for download on both Android and iPhone devices. Users can access it from the app store or the official website.

Overall, Typewise.app offers a powerful combination of features and data privacy assurances to enhance the typing and communication experience for its users.

What are the limitations of typewise.app?

Typewise.app is a commendable smartphone typing app; however, it does come with some limitations, including:

• Learning Curve: Some users may find it challenging to adjust to the app's unique hexagonal layout, particularly when searching for punctuation marks or special characters. This learning curve can be frustrating for certain individuals.
• Limited Device Compatibility: Presently, Typewise.app is exclusively available for smartphones and cannot be utilized on tablets, laptops, or desktops. Nevertheless, the development team is actively working on a desktop version that is slated for release in the near future.
• Premium Version Cost: While the app offers a free version, its premium version comes with additional features such as seamless multi-language typing, personalized word suggestions, text replacements, and more. However, the premium version's pricing may be considered expensive for some users. It is priced at $1.99 per month, $9.49 per year, or a one-time fee of $25 for lifetime access.

In summary, Typewise.app serves as an excellent typing app for smartphones, but users should be aware of its learning curve, limited device compatibility, and the cost of its premium version before making a decision.

How Does Typewise AI Communication Assistant Improve Customer Service Efficiency?

Typewise AI Communication Assistant enhances customer service efficiency by enabling faster response times and increasing the First Time Resolution rates. It uses AI-assisted responses to align with your company’s tone, which in turn boosts Customer Satisfaction Score and Net Promoter Score. The tool helps in reducing the Average Handling Time, making customer interactions more efficient and effective. By leveraging data, it provides tailored, multilingual, and accurate communication, facilitating significant improvements in communication quality and understandability.

What Features Does the Typewise AI Communication Assistant Offer?

Typewise AI Communication Assistant offers a range of features designed to optimize customer service and sales communications, including Magic Reply for generating responses based on past messages, a Text Prediction engine, Message Optimizer, real-time Translation, and Grammar & Spell Check. It also includes an Insights Hub for analyzing communications and learning from top-performing agents, ensuring consistent quality and tone. Integration capabilities allow it to connect with your knowledge base and segment communication across different brands, teams, or channels, providing a customized solution for your business needs.

What Are the Benefits and ROI of Using Typewise AI Communication Assistant for Enterprises?

Enterprises using Typewise AI Communication Assistant can achieve a 3-5X return on investment by boosting operational efficiency and customer engagement, leading to cost reductions and increased revenue. The tool enables an increase in efficiency by up to 50%, delivering top-quality customer service at scale with fast, enterprise-grade deployment. Companies can personalize and engage more effectively with customers, resulting in a significant improvement in communication quality. Typewise's zero-risk pilot involves no IT integration for a quick setup, ensuring full data privacy and GDPR compliance.