Lancey

Lancey is the first multiplayer coding agent that listens to your customers, understands your codebase, and ships production-ready pull requests in the background. It helps you move from customer signals to engineering execution faster—so you can ship more of what matters.

Connect your customer feedback channels to your codebase to streamline product-led growth workflows. Lancey can ingest feedback from Slack, Intercom, and Zendesk, then aggregate product feedback, bugs, and feature requests across channels—so teams spend less time digging through tickets. Based on what it finds, Lancey turns issues into prioritized, actionable tasks.

A key feature is autopilot mode, which reads every new issue, figures out what’s needed, and starts working on it. Lancey is also built for collaboration: it runs in multiplayer by default so your team can stay aligned with shared context and org-wide memory.

Security is part of the workflow. Your code and customer data are protected with strict access controls and an isolated execution environment. Pricing or specific plan details aren’t provided in the available information.

Where does Lancey execute the code?

Lancey uses a secure setup with strict access controls and an isolated execution environment to keep your code and customer data protected.

What customer feedback sources can Lancey ingest?

Lancey ingests customer feedback from Slack, Intercom, and Zendesk, then aggregates product feedback, bugs, and feature requests across those channels.

What does the setup process look like?

You connect your customer signals to your codebase. Lancey links your feedback channels to the codebase and delivers ready-to-merge pull requests that turn feedback into tasks.

What is autopilot mode?

Autopilot mode reads every new issue, determines what’s needed, and starts working on it automatically.

How is Lancey different from other AI coding tools?

Lancey is built around customer context and multiplayer collaboration, listening to your customers, understanding your codebase, and shipping production-ready PRs in the background.

Does Lancey offer onboarding help for teams?

Onboarding is referenced, but no specific onboarding details are provided in the available information.