AI Feedback And Bug Reporting Tool
What is tethered.dev?
Tethered.dev is a tool designed to enhance the product feedback and bug reporting process for teams. It offers a widget that can be integrated into websites, enabling users and team members to record their sessions and submit feedback directly from the product. Key features include screen recording, markup options, and precise screenshots.
The tool aims to simplify the feedback process by automatically collecting technical data necessary for developers to address issues efficiently. Additionally, Tethered.dev integrates with various platforms such as Slack, Trello, Jira, and Asana, facilitating organized and accessible feedback management.
How does Tethered.dev handle user privacy?
Tethered.dev prioritizes user privacy through several key measures:
- Data Anonymization: Personal information is anonymized to protect sensitive data.
- Secure Data Transmission: Data is transmitted over encrypted channels to prevent unauthorized access.
- User Consent: Users are informed and must give consent before any data is recorded or shared.
- Data Minimization: Only essential data is collected to reduce privacy risks.
- Compliance: The tool adheres to major data protection regulations, including GDPR and CCPA.
These practices ensure that user data is managed with a high level of responsibility and security.
What encryption protocols does Tethered.dev use?
Tethered.dev utilizes industry-standard encryption protocols to secure data. It employs SSL/TLS for encrypting data during transmission, ensuring that information exchanged between users and Tethered.dev’s servers is protected from unauthorized access, interception, and tampering.
How does Tethered.dev handle data at rest?
Tethered.dev secures data at rest using AES-256 encryption, a robust and widely recognized encryption standard. This ensures that any data stored on their servers is encrypted, making it highly resistant to unauthorized access.
In addition, Tethered.dev enforces strict access controls and conducts regular security audits to further protect stored data. These practices help uphold the integrity and confidentiality of user information.
How much does tethered.dev cost?
Tethered.dev offers a range of pricing plans to suit various team sizes and requirements:
Starter: Free forever, designed for small teams with basic needs. Includes 1 project, 1 seat, unlimited end-user feedback, and Zapier integration.
Startup: $89 per month, suitable for growing teams. Features 4 active projects, 5 team members (with additional members at $10/month each), 1 integration, video and audio recording, and unlimited guests.
Pro: $199 per month, for teams needing more control and integrations. Offers 8 active projects, 10 team members (with additional members at $15/month each), unlimited integrations, console log recording, event hooks, custom data passthrough, and custom branding.
Enterprise: Custom pricing, tailored for large teams with advanced needs. Includes custom team and project limits, advanced content privacy, custom reports, priority support, Jira and Linear bi-directional sync, and widget white-labeling.
A 14-day free trial is also available.
