AI Company Knowledge Assistant

What is dashworks.ai?

Dashworks.ai is an AI-powered knowledge assistant that optimizes organizational workflows by leveraging advanced features such as natural language understanding, knowledge base references, source of truth detection, permissioned search, personalization, multi-format data support, real-time updates, multilingual support, and seamless integration with a variety of commonly used apps and tools. It aims to enhance team productivity by providing trustworthy answers and automating repetitive tasks, ultimately unlocking the internal knowledge of the company.

How does dashworks.ai work?

Dashworks.ai operates through a systematic process to deliver accurate and pertinent information to users:

1. Natural Language Processing: Users input questions in natural language, which Dashworks.ai interprets using advanced algorithms to discern their intent.
2. Search Across Connected Apps: Once the user's intent is determined, Dashworks.ai scours information across all connected applications within the organization.
3. Relevance and Ranking: The AI evaluates the gathered data and ranks it based on relevance and other pertinent signals to prioritize the most important information.
4. Delivering Answers: Finally, Dashworks.ai synthesizes the findings and presents a coherent and precise answer in natural language, complete with reliable references.

This method ensures swift and accurate responses, thereby augmenting productivity and facilitating informed decision-making within teams. Dashworks.ai functions as a comprehensive knowledge assistant, seamlessly integrating with a variety of applications and tools to centralize organizational knowledge and streamline workflows.

How does dashworks.ai handle confidential information?

Dashworks.ai prioritizes the security and privacy of confidential information through several key measures:

• SOC-2 Type 2 Compliance: Adhering to AICPA SOC standards, Dashworks.ai meets stringent requirements for managing customer data, ensuring security, availability, processing integrity, confidentiality, and privacy.
• GDPR Compliance: Committed to GDPR compliance, the platform provides data portability and management tools to uphold user privacy rights.
• HIPAA Compliance: Dashworks.ai complies with HIPAA Type 1 requirements and is undergoing a Type 2 compliance audit, showcasing its dedication to safeguarding sensitive health information.
• Minimal Indexing Approach: Utilizing real-time APIs for data search, Dashworks.ai avoids the need to transfer sensitive data. All data remains within first-party applications, with only essential information stored on Dashworks.ai servers.
• Data Encryption: TLS encrypts all data sent to or from Dashworks.ai, while customer data is encrypted in transit and at rest using AES-256 encryption standards.
• Secure Infrastructure: Customer data resides in physically secure AWS facilities that comply with various security certifications.
• Rigorous Access Control and SSO: Dashworks.ai employs existing SSO providers for authentication and supports MFA, ensuring users can only access authorized data from the source application.
• Regular Penetration Testing: Annual penetration tests conducted by third-party experts validate the platform's robust security measures.
• Data Redundancy and Resiliency: The infrastructure boasts fault-tolerant design, with databases operating in cluster configurations and application tiers scaling to accommodate demand.

These comprehensive measures guarantee the secure handling of confidential information, preserving the privacy and integrity of sensitive data within an organization.

How much does dashworks.ai cost?

Dashworks.ai offers straightforward and customizable pricing plans tailored to your team's requirements:

1. Team Plan: Priced at $7.49 per seat per month, the Team Plan provides unlimited usage along with core integrations, Slackbot workflows, explore mode, and shared topics. Ideal for teams seeking streamlined workflows and access to reliable answers.

2. Enterprise Plan: Building upon the features of the Team Plan, the Enterprise Plan includes advanced functionalities such as AI customization, analytics and insights, HRIS integrations, single sign-on (SSO), and SCIM (System for Cross-domain Identity Management). For organizations needing enhanced capabilities and personalized support, the Enterprise Plan offers a comprehensive solution. For specific pricing information, you can reach out to the Dashworks.ai team directly.

Dashworks.ai ensures pricing flexibility based on your team's size and scales alongside your success. Whether you're a small team or a large enterprise, Dashworks.ai aims to enhance productivity by unlocking your company's internal knowledge.

What are the benefits of dashworks.ai?

Dashworks.ai offers numerous benefits aimed at streamlining workflows and boosting productivity within organizations:

1. Instant AI Answers: Users receive accurate and prompt responses to internal queries within seconds, whether they're troubleshooting code, summarizing customer interactions, or seeking information.

2. Natural Language Understanding: Leveraging advanced AI, the platform excels in deciphering complex questions and user intent, retrieving precise information from internal knowledge sources.

3. Knowledge Base References: Each response from Dashworks.ai includes a comprehensive list of source links from the company's internal knowledge bases, ensuring the reliability of answers.

4. Source of Truth Detection: Trained to identify authoritative documents as the "source of truth," Dashworks.ai considers various signals like semantic relevance, authority, and recency when providing answers.

5. Permissioned Search: By syncing existing access control permissions from connected applications, Dashworks.ai only displays information that users are authorized to view.

6. Personalization: The platform adapts instantly to the company's terminology and tailors responses based on each employee's department and role.

7. Multi-format Data Support: Supporting a wide range of data formats, including documents, PDFs, spreadsheets, and presentations, Dashworks.ai offers comprehensive search capabilities across various applications.

8. Always Up-to-date: Utilizing real-time search APIs, Dashworks.ai ensures that responses reflect the most recent changes to documentation.

9. Multilingual Support: With robust multilingual support, Dashworks.ai facilitates understanding documents and answering questions, making it accessible globally.

10. Integration with Tech Stack: Seamlessly integrating with various commonly used applications within organizations, such as Google Drive, HubSpot, Intercom, Jira, and Slack, Dashworks.ai enhances efficiency across different functions and roles.

In summary, Dashworks.ai empowers organizations by unlocking internal knowledge, making it accessible, reliable, and efficient for teams across various functions and roles.