AI Chatbot Generator

What is Chatbase?

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Chatbase is the complete platform for building and deploying AI support agents for your business. It is purpose-built for large language models (LLMs) and designed for simplicity and security, enabling you to train, deploy, and manage AI agents that help customers.

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What can Chatbase do for my business?

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• Build & deploy your agent: train on your data, configure actions, then deploy it for customers.
• Agent solves your customers' problems
• Refine & optimize
• Route complex issues to a human
• Review analytics & insights
• Sync with real-time data from systems like order management tools and CRMs
• Take actions on your systems (e.g., updating subscriptions or changing addresses)
• Compare AI models to find the best setup
• Smart escalation to human agents
• Advanced reporting and analytics
• Works with your tools (Zendesk, Notion, Slack, Stripe, Salesforce, Cal.com, Calendly, WhatsApp, Zapier, Messenger, API)
• Whitelabel options to remove Chatbase branding
• Always improving as it learns from interactions

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How can my agent access data and take actions?

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Chatbase can sync with real-time data from your business systems (such as order management tools and CRMs) and perform actions within your systems (for example, updating a customer's subscription or changing their address).

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What platforms and tools does Chatbase integrate with?

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Chatbase integrates with a range of tools and platforms, including Zendesk, Notion, Slack, Stripe, Salesforce, Cal.com, Calendly, WhatsApp, Zapier, Messenger, and via API. It also provides APIs, client libraries, and components for deeper integrations.

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Is Chatbase secure and compliant?

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Yes. Chatbase is built with enterprise-grade security in mind and is SOC 2 Type II and GDPR compliant. Your data stays yours and is not used to train models. All data is encrypted at rest and in transit. Integrations are secured with verified data access, and there are enterprise-grade guardrails to prevent misinformation and off-topic responses.

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Does Chatbase support multiple languages?

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Yes. Chatbase offers multilingual support with language detection and translation, providing real-time assistance in over 80 languages.

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How does escalation work?

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Chatbase supports smart escalation, allowing you to instruct the agent in natural language on when to escalate queries to a human agent.

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What analytics and reporting are available?

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Chatbase provides advanced reporting, analytics, and insights to help you monitor performance and optimize agent effectiveness.

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Can I white-label the chat widget?

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Yes. Chatbase offers whitelabeling to remove any Chatbase branding from the chat widget.

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How do I deploy or embed Chatbase on my website or apps?

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You can embed the chat on your website by copying and pasting a code snippet, or share a link. Chatbase is designed to work across channels, including Slack, WhatsApp, Messenger, and web widgets.

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How do I start using Chatbase?

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Sign up (no credit card required) and start building:

• Choose a data source for your chatbot (options include uploading a PDF, providing a website link, or entering freeform text).
• Customize the agent’s appearance and behavior.
• Test the chatbot and adjust data sources or settings as needed.
• Embed on your website with the provided code snippet or share a link.

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What about pricing and sign-up?

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Pricing is listed on the Pricing page. You can start without a credit card, and you can try Chatbase, with details and tiers described on the pricing page.