Customer Care Automation

What is Evolbot?

Your platform for advanced management of personalized AI assistants. Simplify and automate your business processes with artificial intelligence.

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How long does it take to implement Evolbot?

Most customers can configure and launch their first AI assistant in less than a week. With our support, you can have a basic assistant up and running in just a few hours.

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Can I customize the chatbot appearance to match my brand?

Yes. You can customize the widget’s appearance and style. The widget is easily integrated with a simple copy-paste snippet, and you can configure branding and other settings from the dashboard.

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How does the RAG system work for company documents?

Evolbot offers Advanced RAG: upload documents, connect databases, or crawl your website. Your assistants will have access to the most up-to-date information and respond based on your data.

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Can I connect my databases or business systems?

Yes. Integrated Actions let you connect external systems via API to book appointments, update inventories, or send notifications automatically, all without human intervention.

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What plans does Evolbot offer and what do they include?

• Free: Basic AI models, 1 assistant, 10 messages, 1 uploadable file, 1 configurable action, 1 crawler, up to 25 pages per crawler. No credit card required.
• Starter (€15/month): Basic AI models, widget customization, 1 assistant, 500 monthly credits, 5 uploadable files, 3 configurable actions, 1 crawler, up to 25 pages per crawler.
• Basic (€30/month) – Most popular: All AI models, widget customization, 3 assistants, 1000 monthly credits, 25 uploadable files, 6 configurable actions, 3 crawlers, up to 100 pages per crawler.
• Pro (€90/month): All AI models, widget customization, remove “Powered By,” 10 assistants, 3000 monthly credits, 50 uploadable files, 20 configurable actions, 10 crawlers, up to 500 pages per crawler.
• Autonomous Plans (use your own OpenAI API keys):
• Autonomous Free Auto: Requires personal OpenAI API Key; 1 assistant, 500 conversations/month, 3 uploadable files, 1 configurable action, 1 crawler, up to 25 pages per crawler. OpenAI usage costs are billed by you; platform has no separate AI fees.
• Autonomous Basic Auto (€15/month): Unlimited conversations; widget personalization; 5 assistants; 20 uploadable files; 5 configurable actions; 3 crawlers; up to 200 pages per crawler. OpenAI usage costs apply.
• Autonomous Pro Auto (€45/month): Unlimited conversations; widget customization; Remove “Powered By”; 10 assistants; 50 uploadable files; 30 configurable actions; 10 crawlers; up to 500 pages per crawler. OpenAI usage costs apply.

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What is the Autonomous plan and how do OpenAI API keys work?

Autonomous Plans let you use your own OpenAI API keys. You only pay for the Evolbot platform service; AI usage costs are charged directly by OpenAI. This gives you maximum cost control while using Evolbot’s features.

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Does Evolbot offer a free trial and how do I start?

Yes. There is a Free plan you can start with, and you can try Evolbot with no obligation. No credit card is required to begin.

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What immediate benefits can Evolbot deliver?

Operational cost reduction up to 30%, handle up to 80% of questions without human intervention, 24/7 automated support, about a 20% increase in customer satisfaction, and a positive ROI in a few months.

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What industries does Evolbot serve?

E-commerce, B2B companies, Financial services, Tourism and hospitality, Education, and Human resources.

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How do I install and monitor Evolbot on my site?

Installation is easy: copy-paste a snippet to add the widget. Install the widget and monitor its performance from the dashboard.

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Do you remove "Powered By" branding on any plan?

Yes. The Pro plan includes the option to remove the "Powered By" branding.

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How many assistants, files, actions, and crawlers are included per plan?

• Free: 1 assistant, 1 uploadable file, 1 configurable action, 1 crawler (up to 25 pages per crawler).
• Starter: 1 assistant, 5 uploadable files, 3 configurable actions, 1 crawler (up to 25 pages per crawler).
• Basic: 3 assistants, 25 uploadable files, 6 configurable actions, 3 crawlers (up to 100 pages per crawler).
• Pro: 10 assistants, 50 uploadable files, 20 configurable actions, 10 crawlers (up to 500 pages per crawler).
• Autonomous Free Auto: 1 assistant, 3 uploadable files, 1 configurable action, 1 crawler (up to 25 pages per crawler).
• Autonomous Basic Auto: 5 assistants, 20 uploadable files, 5 configurable actions, 3 crawlers (up to 200 pages per crawler).
• Autonomous Pro Auto: 10 assistants, 50 uploadable files, 30 configurable actions, 10 crawlers (up to 500 pages per crawler).

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Can I use Evolbot with my own OpenAI API key and control costs?

Yes. With Autonomous plans you use your own OpenAI API key and pay Evolbot for the platform service; OpenAI usage costs are billed separately by OpenAI. This setup provides full cost control over AI usage.