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What is Besty AI for hospitality?
Besty AI is an AI-powered guest communication and upsell automation tool designed for hospitality leaders. It acts as an autopilot assistant to power guest experiences, connects to your PMS, and works 24/7 to identify and capture upsell opportunities on autopilot. It’s positioned as the #1 AI assistant for hospitality and focuses on end-to-end autopilot upselling and ROI.
How does Besty AI work?
- Connect your PMS. 2) Set up your policies (Proactive + Reactive mode, what offers to send, when, and how Besty prices and sends them). 3) Watch the ROI as Besty operates automatically to upsell and communicate with guests.
What integrations does Besty AI offer?
Besty AI connects to all industry-leading property management softwares. It supports integrations with:
- Messaging channels (including WhatsApp)
- Property Management Systems (PMS)
- Channel managers
- Booking platforms
- Review platforms
You configure your settings after connecting your PMS to tailor proactive and reactive messaging.
What is autopilot upselling?
Autopilot upselling is Besty AI’s end-to-end automated upsell capability. It identifies upsell opportunities and automatically sends guest offers based on the policies you configure, helping to drive incremental revenue with minimal manual work.
How do I get started with Besty AI?
You can get started by signing up for a weekly webinar demo or booking a live demo. You can also check calendar availability to plan a session that fits your schedule.
Who is Besty AI for?
Besty AI is designed for hospitality leaders and properties of all sizes worldwide, aiming to power guest experiences across diverse portfolios.
What is the difference between proactive and reactive modes?
- Proactive mode: Besty sends upsell offers to guests before or during their stay based on configured prompts.
- Reactive mode: Besty responds to guest messages or events with appropriate messaging and offers.
You can choose what offers to send, when to send them, and Besty will price and deliver them accordingly.
How can I access resources or get support?
Besty AI provides Resources and support through its site. You can explore resources and request a demo via the “Book A Demo” option to get targeted guidance for your property.
Where can I find Besty AI’s legal terms and privacy policy?
Privacy Policy and Terms of Service are available in the site’s footer for easy access.
Is Besty AI available worldwide?
Yes. Besty AI is used by hospitality properties worldwide, powering guest experiences for properties of all sizes across regions.









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