AI User Experience Optimization
What is hubble.team?
Hubble is a comprehensive software solution aimed at enhancing continuous discovery for product and UX teams. Its key features include unmoderated research capabilities, allowing teams to test product ideas early and scale insights efficiently. With access to a vast pool of user personas from over 150 countries and automated research recruitment, precise user targeting is facilitated. Additionally, in-product feedback collection helps improve feedback quality and speed. Success stories such as Northspyre, Askable, and IDUS showcase the tool's effectiveness in optimizing product development processes. Overall, Hubble empowers product teams to create exceptional products that resonate with users.
How does hubble.team work?
Hubble is a comprehensive platform designed to empower product professionals through streamlined in-product feedback directly from users. Here's an overview of its functionality:
Product Feedback Collection:
Hubble facilitates the creation of interactive studies to gather feedback across various topics, including product concepts, prototypes, and live features. Pre-built templates expedite the collection process at any stage of product development.
Installation and Tracking:
Integration with Hubble involves adding a JavaScript script to the website. Placing it within the
Showing Surveys:
Surveys on Hubble are automatically triggered based on user navigation and actions. Additionally, manual survey display is possible using the JavaScript SDK. By replacing the survey ID in the code, specific surveys can be shown as needed.
User Identification and Custom Attributes:
Hubble's SDK facilitates user identification and assignment of custom attributes. Upon identifying users with a unique userId, targeting specific user segments based on their attributes becomes feasible.
In summary, Hubble simplifies product research by offering a user-friendly method to collect feedback directly from active users. This approach reduces recruitment costs and enables real-time tracking of results, enhancing the efficiency of product development processes.
How does hubble.team ensure data privacy?
Hubble prioritizes data privacy and has implemented robust measures to safeguard user information. Here are the key highlights from their privacy policies:
Collection of Information:
- Hubble collects user data, including name, email address, postal address, and telephone number, when forms are completed on their website.
- Additionally, they gather information regarding bookings, billing, credits, and trials.
- When visiting the site, supplementary data such as browser type and IP address is automatically collected using cookies and similar technologies.
Use of Data:
- Data processing by Hubble serves contractual obligations and aims to enhance services.
- Legitimate interests, including marketing, analytics, and administration, also guide data usage.
- While users are not compelled to provide information, withholding it may restrict access to certain services.
Privacy Controls:
- Hubble offers users control over their data, including rights related to data correction, suspension of use, and erasure.
Third-Party Sharing:
- Personal information is not shared with third parties unless for specific purposes, such as business succession.
- Hubble ensures compliance with relevant privacy laws, reaffirming their commitment to protecting user privacy both online and offline.
How much does hubble.team cost?
Hubble provides adaptable pricing plans tailored to the needs of agile product teams. Here are the available options:
Free Plan:
- Suitable for small startup teams and freelancers.
- Includes 1 seat and permits up to 10 studies.
- Limited number of responses.
- Features encompass unmoderated research, prototype tests, and more.
Organizations Plan:
- Tailored for large organizations.
- Offers customizable seat allocations.
- Allows unlimited studies.
- Additional features include screener questions, access to SOC2 documentation, and participant pool access.
Hubble's pricing plans empower top-tier teams with continuous research capabilities, fostering innovation and growth.
What are the benefits of hubble.team?
Hubble.team offers a range of benefits for user feedback collection and UX research:
Powerful Contextualization: Teams can deploy surveys strategically within the user journey, enabling more contextual feedback.
Wide Spectrum of Supported Feedback Data: Beyond traditional surveys, Hubble supports various use cases such as prototype usability tests and research participant recruitment.
Flexible Pricing: With a flexible pricing plan, Hubble caters to companies of all sizes, ensuring accessibility for startups and scalability for larger organizations.
Continuous UX Insights: As a tool for continuous UX insights, Hubble facilitates the collection of user feedback at any stage of the user journey.
Unmoderated Research Capabilities: Hubble enables unmoderated research, capturing diverse insights like click tracks, videos, voice feedback, and user paths.
These features position Hubble.team as a versatile and potent tool for product teams seeking to comprehend their users and enhance their products continuously. For more detailed information, you can visit their official website.
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