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What is Produkt.so and how is it different from other Help Center platforms?

Produkt.so is a Notion-inspired help center designed for tech startups and small teams. It lets you write articles with a block-based editor, publish under your own domain with automatic SSL, organize content into collections, and share fast, SEO-friendly help centers. It also includes attachments up to 50MB, multi-language translation for articles and collections, a built-in image annotator, and a privacy-first stance with no tracking and data hosted in Poland. You can delete your data on request.

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Are core features free, and what does the pricing look like?

Produkt.so offers most features for free—you can try it today, with 99% of features included. Publishing under a custom domain is always free, and SSL certificates are issued automatically for help centers.

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How secure and private is Produkt.so?

Produkt.so is privacy-first and does not use tracking software. Data is hosted in Poland and encrypted in transit and at rest. You can request deletion of your data at any time.

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Can I publish under my own domain and is SSL included?

Yes. You can publish your help center under a custom company-owned domain, and SSL certificates are automatically issued.

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What content formats and file size limits does Produkt.so support?

You can insert images or attachments into your articles, with a large file size limit of 50MB per attachment.

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Can I annotate images within Produkt.so?

Yes. Produkt.so includes a built-in image annotator that lets you annotate uploaded images with freehand drawing or text.

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How can I translate my help center into multiple languages?

You can translate articles and collections into multiple languages.

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How is the help center organized?

The help center structure is built around collections and articles, allowing you to organize content effectively.

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How fast is Produkt.so and is it SEO-friendly?

The Help Center pages are SEO-friendly and designed to load ultrafast (under 100ms).

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How do I get started and write my first article?

You can write your first article today using the Notion-inspired editor and publish it to your help center. The platform emphasizes quick starting and a wide range of free features.