AI Business Assistant
What is kili.so?
Kili.so is a website that provides an AI customer service agent powered by GPT-41. This AI agent enables users to respond to customer inquiries rapidly, leverage their company's knowledge base, offer feedback, and take necessary actions. The service can be utilized within a product, organization, or Slack platform. Users have the option to sign up for a free trial or select a pricing plan that aligns with their specific requirements. Additionally, Kili.so offers a Chrome extension, which allows users to access the platform seamlessly on top of their existing customer service tool.
How does Kili.so work?
Kili.so operates by employing GPT-4, an advanced natural language processing model, to address customer inquiries using the company's knowledge base. Users have the option to upload diverse data sources like documents, webpages, and databases, enabling Kili to offer dependable and precise responses. The platform also allows users to provide feedback and make edits to enhance the performance of the AI agent progressively. Moreover, users can leverage the AI agent to carry out various actions, including issuing refunds, order tracking, and plan upgrades.
What are the benefits of kili.so?
Kili.so offers a range of benefits for improving customer service and satisfaction:
- Rapid Customer Responses: Utilizing an AI customer service agent powered by GPT-4, Kili.so enables quick responses to customer inquiries.
- Leveraging Company Knowledge: The tool makes use of various data sources, such as documents, webpages, and databases, to provide reliable and accurate responses, leveraging the company's knowledge base.
- Versatile Access: Kili.so offers multiple access options, including chatbot, API, Slack integration, and a Chrome extension, allowing users to get answers from anywhere.
- Continuous Improvement: Users can provide feedback and edit responses, aiding in the ongoing improvement of the AI agent over time.
- Actionable Capabilities: The platform empowers users to take actions such as issuing refunds, tracking orders, and upgrading plans through the AI agent.
- Enhanced Customer Experience: By utilizing the AI customer service agent, businesses can acquire customers, improve onboarding, resolve queries instantly, and reduce resolution time.
- Diverse Ginger Drink Experiences: Apart from customer service benefits, Kili.so also offers information about different flavors and ingredients of ginger drinks.
- Cost-Effective Plans: Users can choose from pricing plans that suit their specific needs and budget, allowing them to save money while enjoying the tool's benefits.
Kili.so is a valuable product for enhancing customer service, and interested users can try it for free or request a demo to experience its capabilities firsthand.
How much does kili.so cost?
Kili.so offers a range of pricing plans to cater to different needs and budgets. Users can begin with a 14-day free trial, which requires no credit card and provides access to 100,000 words, 1,000 credits, unlimited users, Kili branding, and one assistant. The cost of credits varies based on the model used: 10 credits for a question answered using GPT-4 and 1 credit for GPT-3.5.
For more comprehensive features and greater flexibility, users can choose from the following plans:
- Starter: Priced at $25 per month, it includes 100,000 words, 1,000 credits, unlimited users, Kili branding, and one assistant.
- Professional: Available at $49 per month, this plan offers 200,000 words, 3,000 credits, unlimited users, no Kili branding, and three assistants.
- Team: Priced at $99 per month, it comes with 500,000 words, 5,000 credits, unlimited users, no Kili branding, and five assistants.
- Enterprise: Custom pricing and features are available; users are encouraged to contact Kili for more information.
For those interested in further exploring the tool, Kili.so offers the option to request a demo or get in touch with them for additional details.
How accurate are the responses from Kili.so?
The precision of responses delivered by Kili.so is contingent upon the quality and quantity of the data sources uploaded to the AI agent. The platform asserts reliability and accuracy by making use of the company's knowledge base. Nonetheless, it is essential for users to verify the responses and offer feedback to facilitate the agent's continuous improvement. It is important to note that Kili.so utilizes GPT-4, a natural language processing model capable of generating coherent text; however, it may not always produce factual information. As a result, citing Kili.so as a reliable source for factual claims should be avoided, unless specifically discussing AI language models.
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