Zipy

What is Zipy?

Zipy is an AI Debugging OS for Product & Frontend Teams. It helps engineers and product managers debug real-user issues 10× faster with AI-driven session intelligence, error tracking, and UX analytics across web and mobile.

What problems does Zipy solve for teams?

Zipy surfaces critical production data—full user sessions, errors, and UX signals—and uses AI to surface the most important issues, provide exact reproduction steps, and answer what’s working or failing. This accelerates debugging, reduces time to resolution, and improves customer experience.

What are the main features of Zipy?

Zipy combines session replay, error monitoring, product analytics, and AI-powered insights in one platform. Key capabilities include:

• Session Replay and Real User Monitoring
• API Performance and error tracking
• AI-powered insights (including Oopsie AI Agent, AI Summaries, Repro Steps, and Ask AI)
• Usability issues, heatmaps, and performance analytics
• Debug tools (stack traces, network logs, console logs, etc.)
• Integrations, filters, search, and alerts (Slack and email)

What is Oopsie AI Agent?

Oopsie AI Agent monitors every session and error, showing you exactly which issues matter most. It highlights priority problems, suggests fixes, and helps your team focus on what has the biggest impact on your users.

What are AI Summaries and Repro Steps?

• AI Summaries: automatically highlight friction points and where users get stuck across sessions.
• Repro Steps: provide the exact steps to reproduce each issue, helping QA and engineering reproduce and verify fixes quickly.

What is Ask AI?

Ask AI is Zipy’s AI chatbot that lets you query your data to understand what’s working and what’s failing. No need to build funnels or manually scrape events—just ask and get answers.

How does Zipy help developers debug faster?

Zipy provides a unified platform with AI-driven session intelligence, error monitoring, and UX analytics. It helps you quickly identify root causes, prioritize issues, and receive actionable fixes, reducing manual sifting and speeding up resolution.

Does Zipy support mobile apps?

Yes. Zipy supports all major mobile SDKs (iOS, Android Java/Kotlin, React Native, and Flutter) and lets you replay sessions, track crashes, monitor performance, and analyze UX across mobile from a single platform.

What integrations does Zipy offer?

Zipy integrates with a range of popular tools, including Sentry, Segment, Pendo, Rollbar, Raygun, Intercom, Mixpanel, Honeybadger, Helpscout, Heap, Amplitude, and more.

Is Zipy GDPR and SOC2 compliant?

Zipy is GDPR and SOC2 Type II compliant, reflecting its commitment to data privacy and security.

How can I get started with Zipy?

You can start with a free trial or book a demo. To implement Zipy, embed the Zipy SDK in your app (supporting JavaScript, React, Angular, Vue, Next.js, Node.js, Python, Ruby, PHP, and more), customize data collection and security settings, and begin analyzing user sessions, errors, and reproduction steps in the dashboard.

What are the pricing options and trials?

Zipy offers a free trial and tiered pricing. Exact plans and pricing details are available on the pricing page. Enterprise options are available for tailored needs. You can also try Zipy before committing.

What is the difference between session replay and Real User Monitoring?

• Session Replay: records and replays a user’s interactions (DOM-level replay) so you can see exactly what happened.
• Real User Monitoring (RUM): tracks live performance and user experience metrics in real time to monitor how real users interact with your app.

How does Zipy help reduce time to resolution (TTR)?

Zipy’s AI-driven prioritization, AI-powered insights, and reproduction steps help teams identify and fix issues faster. The platform highlights the most impactful problems and provides exact steps to reproduce, contributing to a significant reduction in time to resolution. Zipy cites a strong improvement in TTR across teams.