Real time Text to Speech Transcription
Is Symbl.ai part of Invoca?
Symbl.ai is now part of Invoca.
What inputs can Symbl process?
Symbl processes video, audio, text, telephony, and streaming data. It supports Video File, Audio File, Text, Telephony, and Streaming inputs for real-time analysis across voice, video, and chat.
What are the main use cases for Symbl's real-time platform?
- Real-time AI for customer calls
- Internal meetings
- Support calls
- Sales calls
- Podcasts, webinars, and videos
- Internal and outbound calls
- Building real-time AI Agents, multimodal experiences, and analytics from conversations across voice, video, and chat
What is Nebula LLM and how does it help with real-time insights?
Nebula LLM is a specialized model built for understanding and generating empathetic human conversations in real-time across voice and text channels. It enables real-time, contextually aware insights and supports real-time RAG use cases with Embeddings.
What are Symbl Voice Bots?
Symbl Voice Bots automate Q&A on inbound customer calls by understanding customer needs and delivering personalized responses and recommendations, helping streamline interactions and improve engagement.
What is Real-Time AI Assist?
Real-Time AI Assist enables timely and accurate support to frontline workers on live calls by generating responses to customer queries, detecting intent, analyzing sentiment, scoring calls for coaching, and more.
What is Call Score?
Call Score generates quality scores for multi-party calls that are contextual to the conversation stage and business process, moving beyond simple numbers to reflect meaningful performance signals.
What is Live Sentiment Analysis?
Live Sentiment Analysis analyzes and measures a speaker’s expressed feeling or enthusiasm about a specific topic in real time.
What are Real-time Compliance Alerts?
Real-time Compliance Alerts provide alerts during conversations about gaps in adherence to applicable policies or regulations, helping mitigate risks and enforce quality assurance.
What outputs does Symbl generate?
Symbl transforms unstructured conversations into structured insights, including summaries, action items, follow-ups, questions, trackers, topics, and other actionable analytics to drive better outcomes.
How do I sign up for Symbl?
Visit https://symbl.ai/, click Free Sign Up in the top right, and create an account using your email and password.
Where can I find developer docs and SDKs?
You can access Documentation, Nebula Playground, SDKs, and related resources on Symbl’s developer site (the platform emphasizes “By Developers, For Developers” with these resources available).
How do I process a video URL with Symbl's API?
You can process a video URL via the v1/process/video/url endpoint. The example shows including the URL, and you can enable speaker diarization (enableSpeakerDiarization: true) and set diarizationSpeakerCount for the number of speakers.
How can I request a demo?
You can request a demo by using the Request a Demo option on the site.
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