AI powered Customer Support

What is the use for JustReply?

JustReply helps small teams run Customer Support operations inside Slack. The tool is built with AI at it's core with auto tagging conversations, summarisation and automatic translation of conversations and macros.

Does JustReply have a free trial?

Yes, everyone can sign up for our 7 day free trial.

What is the cheapest pricing package JustReply offers?

Our pricing starts at $19/mo.

What makes JustReply an ideal customer support tool for small teams?

JustReply is tailored for small teams that operate heavily within Slack, allowing team members to manage customer support directly from their Slack workspace. With features like live chat, a minimalist inbox, speedy macros, and a smart editor, JustReply is designed to enhance efficiency and collaboration in customer support operations.

How does JustReply integrate with Slack to improve support workflow?

JustReply integrates seamlessly with Slack by sending all support conversations directly to your Slack workspace. Team members can easily assign themselves to conversations using emoji reactions and resolve them without leaving Slack. This integration ensures quicker response times and encourages more team members to participate in customer support.

What types of support can I offer with JustReply's chat widget?

JustReply's flexible chat widget allows you to offer various support options tailored to your needs, including live chat, email support, voice support, and video support. This flexibility ensures you can provide customers with the most convenient assistance options directly from your website or application.