AI Customer Support Tool
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How does BestChat's SmartBot enhance eCommerce operations?
BestChat's SmartBot automates customer inquiries, captures leads, and provides AI-powered product recommendations that drive purchases. It offers 24/7 availability, integrates with Shopify, supports smart order tracking, and reduces manual pre-sales and after-sales work, helping save time and increase revenue.
How much time can BestChat save for my team?
SmartBot reduces agents’ average time spent on inquiries by up to 87% through automation, delivering remarkable time savings and allowing your team to focus on higher-value tasks.
How does BestChat support orders, returns, and policy details?
SmartBot provides smart order tracking so customers receive real-time updates. It also offers instant, detailed descriptions of your Return Policy to assist customers during returns and exchanges, streamlining post-purchase support.
What customization options are available with BestChat?
BestChat offers multilingual support, a wide range of chat icons for personalization, and cross-channel connectivity to Facebook, Instagram, WhatsApp, Line, and email, enabling seamless communication across platforms and branding that aligns with your store.
What metrics and insights does the BestChat dashboard offer?
The dashboard delivers actionable insights with visually compelling graphs, charts, and data-driven elements to support confident, data-backed decision-making.
What regions and languages does BestChat support?
BestChat serves 189+ serviced countries and supports 95+ languages, enabling global reach and multilingual customer engagement.
How does BestChat ensure data security for users?
BestChat prioritizes data security with experienced engineers protecting data at multiple levels, including robust identity authentication, encryption, and comprehensive network security measures.









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