AI Chatbot Tool For Ecommerce Businesses

Octocom revolutionizes customer support and sales processes for small and medium-sized eCommerce businesses with its innovative AI-powered chatbot tool. Operating 24/7 on any channel and in any language, Octocom engages customers in human-level conversations instantly. By automating 90% of support tickets, Octocom significantly reduces costs and boosts efficiency while maintaining high customer satisfaction levels. Moreover, these versatile chatbots go beyond customer support, acting as shopping consultants to guide customers towards informed purchasing decisions and drive conversion rates up. Trigger-based automated engagements, such as personalized messages for upselling, cross-selling, lead generation, and loyalty programs, further enhance the tool's capabilities. A staggering 16% increase in conversion rates and a 20% higher average order value are the tangible benefits of Octocom's chatbots autonomously resolving 90% of customer queries. Supporting multiple channels, including WhatsApp and Instagram, Octocom offers flexible 24/7 instant support. With over 100 languages at their disposal, these conversational chatbots easily address every question while maintaining the brand's look and feel through seamless customization. Integration with existing eCommerce platforms and customer support tools is effortless, and Octocom provides a comprehensive demo to showcase its capabilities during the two-week setup process.