Revochat AI Chatbot Integration
What is RevoChat and what does it do for my store?
RevoChat is your AI-powered sales and support assistant for ecommerce. It uses AI to analyze browsing patterns and customer preferences to provide personalized product recommendations, quick help, and a shopping experience that boosts sales and customer happiness. It links to your Shopify or WooCommerce product data, acting like a smart promoter that suggests products customers will love, and it operates 24/7 to keep visitors engaged.
Can RevoChat integrate with my e-commerce platform and other channels?
Yes. RevoChat links with Shopify and WooCommerce to access your product data for smart recommendations. It also supports omnichannel connectivity across Facebook, WhatsApp, Instagram, Shopify, and WooCommerce for a unified experience, with some omnichannel features listed as Coming Soon.
Do I need to code to set up RevoChat?
No. You can set up RevoChat without coding; the platform provides an easy, no-code setup.
How long does it take to set up RevoChat for my store?
About 5 minutes to set up, with no coding required.
How do I train the chatbot and what sources can I use?
You train RevoChat by providing a website URL or uploading a document containing the relevant information. The solution will extract knowledge from your content and incorporate it into the chatbot’s responses.
How long does training take?
Training time depends on the content, but most training processes take only a few minutes.
Can I update the chatbot’s knowledge base as my content changes?
Yes. You can retrain RevoChat whenever your content updates to keep information accurate.
Is there a limit to the number of websites or documents I can train from, and does it vary by plan?
Training data limits depend on your plan. Free Plan supports up to 50k characters; Basic Plan up to 15 million characters; Plus Plan up to 50 million characters; Elite Plan up to 300 million characters.
Can I train with multiple sources (websites and documents)?
Yes. You can train your chatbot using multiple sources to create a comprehensive knowledge base.
Can I use RevoChat on multiple websites?
Yes. You can use RevoChat on multiple websites. Each site will require its own unique embed code from your account dashboard.
How can I get help if I encounter problems?
Our dedicated support team is available to help troubleshoot issues. Please reach out via shen@revolab.ai.
Is there a free trial and how does it work?
Yes. Start a Free Trial with no credit card required.
Does RevoChat help with repetitive questions automatically?
About 20% of customer queries are repetitive, and RevoChat handles those common questions for you.
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