Chatbot Builder AI Tool

What is collect.chat?

Collect.chat is a chatbot solution designed to enhance lead generation, data collection, and cost efficiency in customer acquisition efforts by actively engaging website visitors. With Collect.chat, users can seamlessly incorporate a chatbot onto their website without the need for coding skills or a credit card. Additionally, the platform offers integration capabilities with numerous applications such as Salesforce, Mailchimp, and Slack, facilitating streamlined data management and communication processes.

How much does Collect.chat cost?

Collect.chat offers five distinct pricing plans tailored to different needs and budgets:

1. Free Plan: $0 per month, includes unlimited bots, up to 50 responses per month, and basic features.
2. Lite Plan: $18 per month, includes unlimited bots, up to 500 responses per month, and advanced features.
3. Standard Plan: $35 per month, includes unlimited bots, up to 2500 responses per month, and premium features.
4. Plus Plan: $69 per month, includes unlimited bots, up to 5000 responses per month, and all features.
5. Unlimited Plan: $299 per month, includes unlimited bots, unlimited responses per month, and all features.

Additionally, users can benefit from a 25% discount by opting for annual billing instead of monthly payments. Collect.chat also provides a 30-day money-back guarantee for any paid plan, ensuring customer satisfaction and peace of mind.

What are some premium features of Collect.chat?

Some of the premium features offered by Collect.chat include:

1. Native 3rd Party Integrations: Seamlessly connect your chatbot with a wide range of applications such as Salesforce, Mailchimp, and Slack, eliminating the need for coding or third-party tools like Zapier.
2. Notification Email Routing: Customize and direct email notifications to different recipients based on specific chatbot responses, enhancing communication efficiency.
3. Campaign Tracking: Monitor and analyze the effectiveness of your chatbot campaigns by utilizing UTM parameters and integrating with Google Analytics for comprehensive performance insights.
4. Custom Domain: Host your chatbot on your own domain name instead of utilizing Collect.chat's subdomain, allowing for greater brand consistency and control.
5. Phone Number OTP Validation: Validate the phone numbers of your leads through one-time passwords sent via SMS, ensuring accurate and secure lead information.
6. Remove Collect.chat Branding: Enhance the professionalism of your chatbot by eliminating the Collect.chat logo and link, providing a more branded and polished user experience.
7. Team Collaboration: Collaborate effectively with team members by inviting them to access and manage your chatbots collectively, streamlining workflow and coordination efforts.

What are the limitations of collect.chat?

While Collect.chat offers valuable features for website chatbot creation, it's important to consider its limitations:

1. No Live Chat Option: Collect.chat lacks the capability for real-time interaction with website visitors via live chat, restricting communication to pre-scripted chatbot conversations.

2. No Voice or Video Support: The platform does not support voice or video chat functionalities, limiting interactions to text-based conversations.

3. No AI or NLP: Collect.chat does not utilize artificial intelligence or natural language processing to comprehend user intent or context. Users must design chatbot logic and flow using predefined templates without advanced AI capabilities.

4. Limited Customization: The platform provides limited options for customizing chatbot appearance, design, and branding. Users are constrained to select from a limited range of themes, colors, and fonts.

5. Limited Responses: Depending on the chosen plan, Collect.chat imposes a cap on the number of responses collectible per month. Exceeding this limit necessitates upgrading to a higher plan or paying additional fees.

How to get started with collect.chat?

Starting with Collect.chat is a quick and straightforward process. Follow these steps to create and install your chatbot on your website:

1. Sign up for a free account on Collect.chat using your email or Google account.
2. Utilize the intuitive drag-and-drop chatbot builder to design your chatbot conversation. Explore various question types, themes, and logic options to customize your chatbot's functionality.
3. Install or share your chatbot using one of the provided methods by Collect.chat. Options include embedding HTML code directly into your website, utilizing the WordPress plugin for seamless integration, or sharing chatbot page links.
4. Stay informed with instant notifications via email, the Collect.chat dashboard, or integrated platforms whenever your chatbot collects responses from your website visitors. This ensures you can promptly engage with your audience and address their inquiries or feedback.