AI Visual Assistance Tool

What is bemyeyes.com?

Bemyeyes.com is a website that offers a free mobile application designed to assist individuals who are blind or have low vision by connecting them with sighted volunteers and professionals via live video support worldwide. This app is compatible with both iOS and Android devices, making it accessible to a broad range of users.

The primary purpose of the Bemyeyes.com app is to empower individuals with low vision by enabling them to access visual information more easily. This includes tasks like checking expiry dates, distinguishing colors, reading instructions, or navigating unfamiliar environments. Sighted volunteers play a crucial role in simplifying these tasks and positively impacting the lives of those with low vision.

Additionally, Bemyeyes.com fosters a sense of community among its users by providing a platform where individuals can engage with stories, listen to podcasts, and gain a deeper understanding of the app's functionality. Furthermore, the platform extends its services to businesses interested in enhancing their customer service by offering solutions that promote accessibility and inclusivity for all customers.

How does bemyeyes.com work?

Bemyeyes.com operates by connecting individuals in need of sighted assistance with volunteers and companies worldwide through live video interactions. This service is primarily designed to assist people who are blind or have low vision in their daily tasks. Additionally, it incorporates an artificial intelligence component known as Be My AI to provide image-to-text support.

To utilize the app, users must download it from the App Store or Google Play and register either as a blind/low-vision user or as a sighted volunteer. Registration options also include signing up through Facebook, Google, or email. Once registered, users gain access to various features within the app, including:

• Get Support: This feature enables users to make video calls to sighted volunteers or company representatives who can provide assistance with visual information. Users can also send images to Be My AI for quick descriptions.
• Stories: Users can explore and contribute to a collection of stories shared by other users and volunteers, fostering a sense of community.
• Podcast: The app offers a podcast feature, allowing users to listen to discussions on topics related to blindness, accessibility, and technology.
• Learn: This section provides resources to help users understand how the app functions, covering topics like making calls, rating interactions, adjusting settings, and accessing support.

Bemyeyes.com is a free and globally accessible service, emphasizing its commitment to providing visual assistance to individuals with visual impairments. It serves as an efficient means of accessing visual information with convenience and ease.

How much does bemyeyes.com cost?

Be My Eyes offers its services free of charge, requiring only an internet connection for access. Users have the flexibility to make unlimited calls at any time of the day, with no restrictions on call length or frequency. Thanks to its extensive volunteer community, most calls are typically answered within 30 seconds.

For companies or organizations seeking to collaborate with Be My Eyes to provide specialized assistance to blind and low-vision individuals, a fee structure is in place. The cost is determined by the scope of the solution required, allowing for scalability. Factors influencing the price include the number of agent profiles needed, the countries where the service should be available, language options, and operating hours. To obtain a pricing proposal tailored to specific needs, interested parties can contact Be My Eyes at solutions@bemyeyes.com.

It's important to note that Be My Eyes and BeMyEye are distinct apps with different purposes. Be My Eyes facilitates visual assistance for individuals with visual impairments and is free to use, while BeMyEye offers a platform for users to earn money by completing tasks like product photography and price checks. BeMyEye is also a free app available for download on both the App Store and Google Play.

What are the benefits of bemyeyes.com?

Bemyeyes.com offers a range of notable benefits, including:

• Enhanced Accessibility: The platform assists individuals who are blind or have low vision in easily accessing visual information, promoting greater independence in their daily lives.
• Free and Unlimited Calls: Bemyeyes.com provides free and unrestricted calling services, available 24/7, and supports communication in over 180 languages, ensuring inclusivity and accessibility.
• Privacy and Consultation: It offers a secure and confidential environment for low-vision users who may require assistance with personal or sensitive matters, fostering trust and comfort.
• Workplace Inclusivity: Bemyeyes.com contributes to making workplaces more accessible and inclusive for individuals who are blind or have low vision, attracting and retaining a diverse talent pool.
• Improved Productivity and Satisfaction: By swiftly and efficiently addressing simple visual tasks, the platform enhances employee productivity, satisfaction, and overall success in both professional and personal capacities.
• Support for Diverse Users: Bemyeyes.com extends its support to blind or low-vision job-seekers, students, customers, and retirees, assisting with various aspects of their lives and promoting independence.
• Global Volunteer Community: The platform creates a global community of volunteers and partners who are eager to offer their eyes and expertise to assist others, fostering a culture of generosity and collaboration.

What are the limitations of bemyeyes.com?

Bemyeyes.com, while offering valuable assistance, does have certain limitations:

• Dependency on Technical Resources: The effectiveness of the platform relies on the availability and quality of internet connections, as well as the functionality of cameras, microphones, and speakers for both users and volunteers. Any issues with these devices or services can impact the quality and continuity of video calls.
• Volunteer Expertise Variability: Bemyeyes.com depends on the goodwill and competence of volunteers. Volunteers may not always possess the necessary knowledge or familiarity with specific products, languages, cultures, or situations, potentially leading to inaccuracies or inadequacies in the assistance provided.
• Privacy and Security Concerns: While efforts are made to maintain anonymity and not record calls, there is a certain level of risk associated with the privacy and security of user data shared during video calls. This information could potentially be exposed or misused by volunteers or third parties.
• Limited Specialized Support: The platform does not offer professional or specialized support for complex tasks that require expertise or certification. Tasks such as interpreting legal documents, medical prescriptions, or bank statements are beyond the scope of the service. Users needing such assistance should seek help from specialized partners or appropriate sources.
• Absence of Performance Feedback: Bemyeyes.com does not provide feedback or evaluation regarding a user's progress in learning new skills or achieving personal goals. Users looking for coaching or mentoring to improve skills like orientation and mobility, braille reading, or computer proficiency may need to explore other resources or services for their personal development needs.