AI Visual Assistance Tool
What is Be My Eyes?
Be My Eyes connects blind or low-vision users with volunteers and companies around the world for real-time visual assistance via live video and AI. It offers free, 24/7 access to support, with a global community and AI tools to help with everyday tasks.
Is Be My Eyes free for users?
Yes. Be My Eyes offers free and unlimited calls, available day and night, with worldwide support and real-time assistance. It prioritizes privacy and anonymity for users.
How do I get started with Be My Eyes?
- Download the Be My Eyes app.
- Register as either a blind/low-vision user or a sighted volunteer (sign-up options include Facebook, Google, or email).
- Once registered, you can use features like Get Support (live video with volunteers or partners, or send images to Be My AI for descriptions), plus Stories, Podcast, and Learn resources.
How is my privacy protected when using Be My Eyes?
Be My Eyes is designed with privacy in mind. Volunteers hear your voice and see only what you share through your camera, and interactions can be kept anonymous. You can review privacy details in the Privacy Policy.
In how many countries and languages is Be My Eyes available?
Be My Eyes is available in over 150 countries and supports 180+ languages, facilitating broad global accessibility.
What is Be My AI and how does it help me?
Be My AI provides instant image-to-text descriptions. You can send images to Be My AI for quick, descriptive feedback, helping you understand visual information when needed, alongside live video support.
What is Be My Eyes for Business and what benefits does it offer?
Be My Eyes for Business helps enhance accessible customer service with real-time video and AI support. It can solve up to 90% of cases automatically, while reducing resolution times and costs by about 60%, and it enables smooth routing of accessibility needs to specialized support teams.
How can a business try Be My Eyes or get a quote?
Businesses can request a free demo of Be My Eyes for Business. Pricing varies based on the scope of the solution (number of agent profiles, target countries, language options, operating hours). For a tailored pricing proposal, contact solutions@bemyeyes.com.
What is the Be My Eyes Service Directory?
The Service Directory connects Be My Eyes users with partner products and services to help with various needs and tasks, expanding access to assistive resources beyond volunteers.
How can volunteers contribute to Be My Eyes?
Volunteers can join the Be My Eyes community by making themselves available to provide visual assistance. By downloading the app, volunteers can answer calls anytime and help people who are blind or have low vision, making a meaningful impact.
What partnerships has Be My Eyes formed to enhance accessibility?
Be My Eyes has formed notable partnerships, including with Hilton to improve accessibility during hotel stays and with Microsoft to train inclusive AI models, extending accessibility reach through collaboration with industry leaders.
What Be My Eyes products exist?
Be My Eyes offers several products and experiences, including the Be My Eyes App, Be My AI, Be My Eyes for Smart Glasses, Be My Eyes Service Directory, and Be My Eyes for Windows.
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