AI Customer Service Automation Tool

What is sidekickai.co?

Sidekick AI is a provider of AI-driven customer service solutions. Their AI agent, known as Sidekick, is engineered to interact naturally with customers, delivering swift and personalized assistance. Leveraging sophisticated AI models, Sidekick AI simulates human-like conversations to enhance customer experience and streamline service operations. Additionally, they offer scheduling software that seamlessly integrates with diverse tools and platforms, simplifying appointment and meeting management. Catering to businesses across e-commerce and other sectors, Sidekick AI offers customized solutions to elevate customer service standards and foster business growth.

How does sidekickai.co work?

Sidekick AI employs a combination of scheduling software and AI technology to streamline meeting coordination. Here's how it works:

1. Forward to Schedule: Users can forward emails to Sidekick, which utilizes machine learning to comprehend the requester's intent. Subsequently, Sidekick engages with the individual to arrange a meeting within the user's specified availability.

2. Scheduling Link: Sidekick generates a unique URL link that users can share with others for booking meetings. It interacts with the requester to identify a suitable time without revealing the user's complete availability, ensuring a more discreet approach.

3. Sidekick Scheduling: This functionality enables users to delegate meeting scheduling tasks to Sidekick. Users provide relevant details, and Sidekick proactively communicates with all participants, sending reminders if necessary. Once confirmed, the event is seamlessly added to everyone's calendars.

These features are designed to enhance efficiency in meeting scheduling processes, alleviating the manual effort required for coordinating times and communication.

What are some other features of sidekickai.co?

Sidekick AI offers a range of features aimed at streamlining scheduling processes and boosting productivity. Here are some additional functionalities:

1. Team Scheduling: Team Pages facilitate the scheduling of meetings involving multiple team members linked to Sidekick AI, particularly beneficial for client or partner meetings.

2. Integration with Popular Tools: Sidekick AI seamlessly integrates with platforms like Microsoft Teams and Google Calendars, enabling users to identify optimal meeting times and schedule virtual meetings effortlessly.

3. Custom Alerts: Users can set personalized alerts to stay organized and informed about their schedules and essential tasks.

4. Action Item Detection: The AI is equipped to detect action items within conversations, assisting users in tracking tasks and priorities effectively.

5. Report Generation: Sidekick AI offers report generation capabilities, allowing users to extract data and gain insights into scheduling patterns and productivity metrics.

6. Branding Removal: Although full white labeling is not currently available, users have the option to remove Sidekick AI branding from scheduling pages through a paid feature.

7. Reminders and Invites: Sidekick AI automatically sends reminders prior to scheduled meetings and generates calendar events and invites, streamlining the meeting management process.

These features are crafted to save time and simplify the management of meetings and appointments, ultimately enhancing overall efficiency.

How much does sidekickai.co cost?

Sidekick AI offers a range of pricing plans tailored to diverse needs:

1. Hero Plan: This free plan includes 1 connected source, 3 scheduling pages, unlimited scheduled meetings, and the option to add your own logo.

2. Superhero Plan: Priced at $5 per month, this plan encompasses all features of the Hero Plan, along with unlimited sources and calendars, the ability to remove Sidekick branding, AI scheduling via forward to schedule, meeting statistics, unlimited scheduling pages, and team pages for team scheduling.

3. Business Plan (BETA): Currently in beta testing, this plan caters to businesses and features the inclusion of your business logo across all aspects of the Sidekick Scheduling experience.

For larger enterprises, Sidekick AI extends:

• Automate Plan: Priced at $99.99 per month, this plan is suitable for small businesses and startups, offering up to 1,000 interactions monthly.

• Scale Plan: Available at $299.99 per month, this plan targets medium and large businesses, providing up to 10,000 interactions per month.

• Enterprise Plan: Customized pricing is available for large businesses with significant customer service requirements, offering unlimited interactions.

Additionally, Sidekick AI offers a 30-day free trial for users to explore their services. For comprehensive details, users are encouraged to visit their official pricing page.

How to get started with sidekickai.co?

Starting with Sidekick AI is a straightforward process. Here's a step-by-step guide to assist you in setting up and utilizing their services:

1. Sign Up: Begin by creating an account on the Sidekick AI website.

2. Basic Information: Upon signing up, furnish essential details such as your agent's name and a brief overview of your company.

3. Knowledge Base: Populate your knowledge base with fundamental information about your business to enable the AI to handle basic inquiries effectively.

4. Adding Actions: Enhance your agent's capabilities by incorporating actions via the Actions Settings. This might involve integrating external services such as Shopify to expand functionality.

5. Testing: Utilize the "Test Drive" section to engage with your agent and refine its responses based on feedback.

6. Deployment: Once content with the agent's performance, deploy it on your company's website or integrate it seamlessly with your Shopify store.

For a more comprehensive setup, you can consult the documentation provided by Sidekick AI or schedule a demo to observe the AI in action. Additionally, they offer a 30-day free trial, allowing you to experience their services before opting for a paid plan.