AI Customer Support Chatbot
What does Chat Data do?
Chat Data lets you build AI agents that run on your data. Connect your data sources, create an AI agent, and add it as a widget to your website or chat with it through integrations or API. Start with a free plan; paid plans start at $9.5 per month.
How much does Chat Data cost?
Paid plans start at $9.5 per month. You can also start with a free plan to try the platform.
Do you offer a free plan or trial?
Yes. You can start with a free plan to explore Chat Data before upgrading to a paid plan.
What integrations are available?
Chat Data offers built-in MCP integration with 834 pre-integrated apps and 10,000+ MCP tools (examples include Gmail, Google Drive, Notion, Slack, GitHub, Google Calendar, and more). There are over 800+ apps featured in integrations as well.
Is Chat Data's Medical Chat HIPAA compliant?
Yes. Our Medical Chat models are 100% HIPAA compliant, with industry-standard encryption and zero chat history retention for Medical Chat workflows. We also provide HIPAA contracts with major providers.
How do I get started with Chat Data?
Connect your data sources, build an AI agent with your data, and add it as a website widget or chat with it via integrations or API. You can begin with a free plan and upgrade as needed.
Do you support live chat escalation?
Yes. We offer seamless live chat handoff on websites and third-party platforms, with AI determining the optimal transfer timing.
Do you support voice in chats?
Yes. We support real-time voice interactions and can use customized voices (e.g., ElevenLabs) to configure the agent's output. We offer 519 voices across 152 international locales.
Do you support multi-modal inputs (images/files)?
Yes. Our AI agent supports multi-modal inputs, including image and file-based chatting across website widgets and connected channels.
Can the AI perform actions automatically (AI Actions)?
Yes. The AI agent can perform actions such as web searches, triggering buttons, collecting leads, sending files/images, and calling custom API endpoints directly in chat.
Can I customize the agent's voice?
Yes. You can add a customized voice for the agent to respond by audio.
Can I white-label Chat Data and use SSO?
Yes. Chat Data supports white-labeling with SSO login, letting users access agent settings and dashboards under your domain, with your company name, logo, and support email.
Can I import my phone number for SMS notifications?
Yes. You can import your phone number or purchase SMS credits to receive SMS notifications for live chat escalation.
Can I share public metrics or dashboards for my agent?
Yes. You can share your AI agent analytics through a public dashboard link.
Can the agent generate PDF documents?
Yes. The bot can generate PDF documents based on the conversation and your PDF template directly in the chat.
Do you anonymize PII (PII anonymization)?
Yes. Built-in PII anonymization automatically detects and anonymizes PII before sending data to LLMs, then replaces placeholders with original values in responses.
Can I opt out of chat history access?
Yes. You can opt out of chat history access for your agents.
Do you support AI re-engagement (follow-ups) via messaging apps?
Yes. We support AI-driven re-engagement via WhatsApp, Messenger, and Instagram integrations.
Do you support nested or linked chatbots?
Yes. You can link agents into a unified, powerful set of bots (nested chatbots).
Do you support WhatsApp integration?
Yes. We offer both official API and reliable WhatsApp Web integrations—no business account needed and quick setup.
What widget options are available?
You have options for both an AI search bar and a chat bubble widget—choose the integration style that best fits your website.
Can I share an agent I’ve developed?
Yes. You can share an agent you’ve developed.
Do you support other languages?
Yes. Chat Data supports multiple languages.
Can I integrate with my own backend or custom MCP servers?
Yes. You can integrate with your own backend and use custom remote MCP servers. The platform includes MCP-based integrations and the ability to connect to external tools and data sources.
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