Tidio Copilot

AI Customer Support Assistant

Reply to customers faster with real-time, AI-powered suggestions
Tidio Copilot - AI Customer Support Assistant Website Screenshot
Tidio Copilot has been marked as closed, shutdown or acquired by our review team. You can find out more information about Tidio Copilot below.
Dang contacted Tidio Copilot to claim their profile and to verify their information although Tidio Copilot has not yet claimed their profile or reviewed their information for accuracy.

What is the main use case for Tidio Copilot?

The main use case for Tidio Copilot is to help customer support agents respond faster and more consistently by providing real-time, AI-generated reply suggestions based on past conversations and company knowledge.

Who is the target audience of copilot.tidio.com?

The target audience of Tidio Copilot includes customer support teams, support agents, and customer service managers at small to mid-sized businesses, SaaS companies, and ecommerce brands looking to improve response speed, reduce repetitive tasks, and maintain consistent, high-quality communication with customers.

Can a user use Tidio Copilot for free?

Yes. The Chrome extension is completely free to use. We offer this as an introduction to our full Tidio platform, which includes Lyro (our customer-facing AI) that resolves 70% of inquiries without human intervention.

How does Tidio Copilot integrate with existing helpdesk platforms?

Tidio Copilot seamlessly integrates as a Chrome extension, overlaying AI-generated response suggestions on your existing helpdesk tools without requiring any platform migration. It works with popular platforms such as Zendesk, Intercom, Gorgias, and Gmail.

How secure is Tidio Copilot in handling data and customer conversations?

Tidio Copilot prioritizes data security by using Anthropic's Claude AI, ensuring industry-leading data handling, encryption, and GDPR/CCPA compliance. Your data remains protected with HTTPS encryption during transfer and is securely encrypted at rest.

What percentage of workload can be automated using Tidio Copilot?

Tidio Copilot can automate up to 30% of customer service tasks for businesses by providing real-time AI-generated responses. This automation helps in reducing repetitive tasks and boosts productivity without disrupting current workflows.

Reply to customers faster with real-time, AI-powered suggestions

Does Tidio Copilot have a discount code or coupon code?

Yes, Tidio Copilot offers a discount code and coupon code. You can save by using coupon code when creating your account. Create your account here and save: Tidio Copilot.

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Yes, Tidio Copilot has an affiliate program. You can find more info here.

Tidio Copilot has claimed their profile but have not been verified.

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