AI Chatbot Trainer
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What data security and compliance measures does ChatNode have?
ChatNode protects data with AES-256 encryption at rest and TLS 1.3 using AES-256 in transit. It follows a zero-retention data policy, meaning your data is not used for model training and is not shared externally. Audit logs provide visibility into operations. Data segregation and row-level access limit data exposure to authorized users. Sensitive data redaction tools help protect personal information. The platform complies with GDPR and DPA.
How do AI Support Agents differ from standard chatbots?
AI Support Agents go beyond scripted conversations. They can learn from your business data, adapt responses, and perform real tasks (e.g., booking meetings, updating invoices). They support handoff to humans with full conversation context, auto-retrain for continuous knowledge updates, and multi-channel capabilities while maintaining your brand voice and policy-safe replies.
Can ChatNode AI continuously learn and update itself with my latest data?
Yes. ChatNode AI offers an auto-retrain feature that refreshes its knowledge at set intervals, helping it stay up-to-date with evolving FAQs, pricing, product details, and other changing content.
Can I connect to a live agent or talk to a human?
Yes. ChatNode supports seamless live agent handoff with full conversation context when a human agent is needed.
How do message credits work?
Each AI response costs a certain number of message credits depending on the model. Most models cost 1 credit per response, while advanced models cost 20 credits per response.
What pricing plans does ChatNode offer?
- Free Plan: $0/month. Includes 1 chatbot, 25 credits/month, training on 8 URLs, 2 file uploads, access to GPT-4o, and multilingual support.
- Lite Plan: $35/month. Includes everything in Free plus 2 chatbots, 1,250 credits/month, training on 150 URLs, and 10 file uploads.
- Standard Plan: $89/month. Includes 5 chatbots, 12,500 credits/month, training on 2,000 URLs, 100 file uploads (up to 20MB each), support for 3 team members, live agent handoff, auto-retrain features, platform integrations, custom avatars, and API access.
- Scale Plan: $377/month. Includes 10 chatbots, 50,000 credits/month, training on 10,000 URLs, 500 file uploads, support for 5 team members, branding removal, custom domains, and priority support.
- Enterprise Plan: Custom pricing. Includes unlimited chatbots, unlimited team members, API access, priority support, a dedicated account manager, custom features, support for 100,000 URLs, unlimited messages/month, and 1,000 file uploads.
What integrations and platforms does ChatNode support?
ChatNode integrates with WordPress, Slack, Notion, Zendesk, OneDrive, Dropbox, Google Drive, Zapier, Make, and more. It also offers API access to connect ChatNode with other applications and workflows for enhanced automation and CRM integration.
Is there a free trial and do I need a credit card?
Yes. ChatNode offers a 7-day free trial, and no credit card is required to start.
Is there a no-code setup and what tools help build agents?
Yes. ChatNode provides a beginner-friendly, no-code setup with a Visual AI Agent designer. You can train the agent without coding and quickly deploy it on your site. You can also crawl your website, add docs/KBs, and set your brand voice and policies.
What analytics and insights does ChatNode provide?
ChatNode offers analytics to help you identify frequent questions, real-time conversation insights, geographic user insights, and monitoring of customer satisfaction. These metrics help you optimize prompts, flows, and overall performance.
How do I get started with ChatNode?
- Sign up for the 7-day free trial (no credit card required).
- Train your AI by crawling your website and adding docs/KBs, then set your brand voice and policies.
- Create AI actions with capabilities like custom API calls, Stripe billing, Calendly/Cal.com bookings, and lead capture.
- Go live on your site and connect the tools you use.
- Measure performance and iterate to improve deflection, speed, and outcomes.
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