ChatBot

ChatBot helps you support customers and grow sales with an AI Agent that answers questions, recommends products, and closes sales 24/7. Train it on your website so responses match your business, with AI-generated replies backed by your knowledge sources.

Set up is designed to be fast and no-code: start by sharing your website URL, then use the Visual Builder with templates and drag-and-drop blocks to customize conversations. You can scan and manage sources like your website, help center, and product documents, then tune the agent’s behavior with your chosen data sources and skills.

Deploy across multiple channels so your customers get consistent help wherever they are. Use it on your website and connect to tools including LiveChat, Messenger, Slack, and ecommerce platforms like Shopify, plus other integrations available through ChatBot.com.

Can I try ChatBot for free?

Yes—ChatBot offers a free 14-day trial with no credit card required.

Do I need technical skills to set up ChatBot?

No. You can set up the chatbot by providing your website URL and customizing it with the Visual Builder, templates, and drag-and-drop blocks.

How does ChatBot learn what to say to customers?

ChatBot can scan and use information from sources like your website, help center, and text documents. You can control which data sources are enabled and how they’re used.

Can I control how answers are generated and prioritized?

Yes. You can prioritize FAQ content over AI-generated replies and manage which data sources are active so the bot uses what’s most relevant.

What channels can ChatBot run on?

ChatBot supports multichannel deployment including your website and also channels like Messenger and Slack, with additional integrations available (e.g., Shopify, Zapier, and WordPress).

Can ChatBot hand off to a human agent when needed?

Yes. ChatBot can resolve routine questions automatically and seamlessly hand off to live agents for more complex conversations.