Helplook AI Help Center Builder

HelpLook is a zero-code, ready-to-use tool for creating knowledge base/help center/blog.

Features:

HelplookAI: AI-powered instant answer (Ask)

HelpLook chatbot

WYSIWYG Rich Text Editor

Supports Different Template Options for Various Scenarios;

Quick Binding of Custom Domain

Customization of Site Appearance and CSS

How can HelpLook improve business efficiency and customer service?

HelpLook enhances business efficiency and customer service by providing an AI-powered knowledge base and chatbot integration that reduces the need for manual customer interaction. Through effective knowledge management and content publication, HelpLook ensures that 91% of customer inquiries are resolved without escalation to human support. This significantly reduces customer engagement times by 50% and improves service decisions backed by data, enhancing overall customer satisfaction and business productivity.

What are the key features of HelpLook's content editing capabilities?

HelpLook's content editing capabilities include a user-friendly WYSIWYG editor compatible with rich text and Markdown. The editor allows for real-time saving and publishing, supports image and video insertion, and includes shortcut keys for increased efficiency. It facilitates seamless collaboration with multi-user editing and offers advanced functions like category management, data analysis, and permission settings to optimize content creation and management.

How does HelpLook ensure data security and compliance?

HelpLook prioritizes data security and compliance through ISO/IEC 27001 certification, ensuring robust information security management. The platform uses TLS encryption to secure data transmission and provides advanced data isolation. Additionally, HelpLook implements daily backups and a disaster recovery plan to ensure high data resilience and security, giving businesses confidence in the protection and availability of their information assets.