AI Social Listening Tool
What can Brand24 monitor and track?
Brand24 monitors online mentions across 25 million public sources in real-time, including social media, news, blogs, videos, forums, podcasts, reviews, and more. You can track mentions of your brand, products, keywords, or hashtags.
How does Brand24's sentiment analysis work?
Brand24 uses advanced sentiment analysis to categorize mentions as positive, negative, or neutral, helping you understand how people feel about your brand and respond appropriately.
How can Brand24 help with measuring reach, awareness, and reporting?
Brand24 helps you track reach and measure brand awareness, filter out noise, and benchmark against competitors. It also lets you automate reporting and share insights with your team.
How many sources does Brand24 monitor and is it real-time?
Brand24 monitors 25 million online sources in real-time.
How many languages does Brand24 support?
Brand24 supports 108 languages with its AI-powered language detection.
Can Brand24 track hashtags and find influencers?
Yes. Brand24 can track hashtags, measure hashtag reach and volume, and help you identify influencers associated with a campaign.
How many users can access Brand24 and how does collaboration work?
Brand24 supports unlimited user access across your team; you can collaborate by sharing insights and reports within your organization.
How does Brand24 protect and manage my data?
Brand24 adheres to data protection laws (such as GDPR/RODO) and implements encryption, pseudonymization, access controls, data backups, and audits. They do not sell or share personal data without consent. You can access, correct, delete, restrict, or transfer your personal data, and you can withdraw consent or object to processing. For data protection inquiries, contact the Data Protection Officer at dpo@brand24.com.
How does Brand24 ensure data accuracy and update frequency?
Brand24 collects data from publicly available sources and does not access private data. Update frequency depends on your pricing plan: Plus updates every 12 hours, Premium every hour, Max real-time updates.
Does Brand24 offer a free trial?
Yes. Brand24 offers a complimentary 14-day trial for all plans. You can sign up on their site and cancel anytime.
What learning resources does Brand24 provide?
Brand24 offers a free video guide to social listening, a free masterclass, a Help Center, Case Studies, The Social Listening Bible, and legal information.
How can I contact Brand24 support?
Brand24 provides 80+ specialists in customer service. You can reach them at help@brand24.com.
What is share of voice and how can Brand24 help measure it?
Share of voice helps you measure brand awareness, identify influencers, and increase your market share; Brand24 provides guidance and tools to measure it.
How do I start using Brand24?
Sign up for a free trial on Brand24’s website to start monitoring and analyzing mentions right away.
