AI Moderation Tool

ToxMod is gaming’s only proactive, voice-native moderation solution. Built on advanced machine learning technology and designed with player safety and privacy in mind, ToxMod triages voice chat to flag bad behavior, analyzes the nuances of each conversation to determine toxicity, and enables moderators to quickly respond to each incident by supplying relevant and accurate context. In contrast to reactive reports, which rely on players to take the effort to report bad behavior, ToxMod is the only voice moderation solution in games today that enables studios to respond proactively to toxic behavior and prevent harm from escalating. Developers and game studios of all sizes use ToxMod to reduce churn, delight players, and build healthier communities.

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What is modulate.ai?

Modulate.ai offers ToxMod, a leading-edge solution geared towards tackling toxic conduct in voice chat realms, with a particular focus on gaming environments. ToxMod utilizes sophisticated machine learning algorithms to scrutinize voice chat interactions, identifying and highlighting instances of inappropriate behavior. This enables moderators to intervene promptly and effectively address incidents. With a commitment to player safety and privacy, Modulate.ai adheres to regulatory standards such as GDPR and COPPA. Having moderated over 15 million hours of voice chat sessions thus far, their overarching goal is to foster a safer and more inclusive online environment for all users.

How does modulate.ai work?

ToxMod by Modulate.ai is a voice-native moderation tool that employs real-time analysis of voice chat data. Utilizing machine learning technology, it not only interprets speech but also discerns context and intent, enabling the identification and flagging of potentially harmful behavior.

ToxMod manages three types of data:

1. Live Operations data: Immediate moderation actions based on real-time data.
2. Player Profile data: Profiles constructed to develop a nuanced understanding of player behavior.
3. Aggregated Statistics: Data used for system improvement and reporting purposes.

All data undergoes encryption, and Modulate.ai ensures privacy compliance, adhering to regulations like GDPR and COPPA. The company avoids collecting personally identifiable information, associating data with anonymous IDs instead.

With support for multiple languages and platforms, ToxMod proves adaptable across diverse gaming environments. It seamlessly integrates into various game engines or VoIP solutions, with supplementary plugins available for common configurations.

How much does modulate.ai cost?

Modulate.ai provides a range of pricing tiers for their ToxMod service, accommodating diverse needs and studio sizes. Here's an overview of their pricing structure:

1. Starter: Tailored for indie studios initiating their journey, featuring no monthly minimum. The cost is 15¢ per hour of audio processed, coupled with a one-time onboarding fee of $2,000.

2. Booster: Priced at $2,500 monthly, this tier encompasses 20,000 hours of audio, with additional hours charged at 13.5¢.

3. Epic: Priced at $5,000 monthly, this tier offers 50,000 hours of audio, with additional hours at 12¢.

4. Legendary: Priced at $10,000 monthly, this tier incorporates 100,000 hours of audio, with additional hours at 11¢.

5. Mythic: Priced at $20,000 monthly, this tier provides 200,000 hours of audio, with additional hours at 10¢.

6. Custom: Tailored pricing for unique requirements.

Each tier includes a specified number of languages and scoring categories, with higher tiers offering enhanced support and features such as marketing consultation and priority in custom feature development. Studios of all sizes can anticipate a substantial return on investment from leveraging ToxMod’s services.

What are the benefits of modulate.ai?

Utilizing Modulate.ai’s ToxMod solution yields numerous and impactful benefits, particularly within gaming communities. Here are some key advantages:

1. Reduction in Toxicity: ToxMod effectively identifies a significantly higher volume of toxic behavior compared to player reporting and speech-to-text solutions, fostering a cleaner and more positive gaming environment.

2. Increased Moderator Productivity: By harnessing AI capabilities, ToxMod enhances moderator productivity by up to 10 times, enabling them to allocate more attention to complex tasks.

3. Churn Reduction: With a safer community environment, games typically experience a 10% decrease in player churn, as individuals are more inclined to remain engaged in a non-toxic setting.

4. Value for Cost: ToxMod delivers a noteworthy 3X value-to-cost ratio, ensuring a substantial return on investment for studios employing the service.

5. Privacy and Protection: Modulate.ai places a high priority on player privacy and protection, ensuring adherence to regulations like GDPR and COPPA while moderating voice chat interactions.

6. Expertise and Support: Trust and Safety teams within game studios can rely on Modulate’s tools and expertise to cultivate enhanced experiences for their communities.

What are the limitations of modulate.ai?

While Modulate.ai’s ToxMod presents innovative solutions for moderating voice chat within gaming environments, several inherent limitations warrant consideration:

1. Language Support: Although ToxMod accommodates multiple languages, it may encounter difficulties in recognizing and accurately interpreting all dialects and slang.

2. Contextual Challenges: Discerning the context and intent behind spoken words can be intricate, potentially leading to instances where benign conversations are misconstrued as toxic.

3. Privacy Concerns: Despite stringent data privacy protocols, apprehensions persist regarding the collection and handling of personal data, particularly voice recordings.

4. Technical Integration: Integrating ToxMod into existing game engines or VoIP solutions may pose technical hurdles for certain developers.

5. Dependence on AI: ToxMod's efficacy hinges on machine learning models, necessitating ongoing training and updates to uphold accuracy.

These limitations are not exclusive to Modulate.ai but are shared challenges encountered by AI-driven moderation tools. Modulate.ai is actively refining its technology to tackle these challenges and enhance its services.