motel4.ai

motel4.ai is an AI receptionist built for independent hospitality properties. It answers guest calls around the clock so missed calls don’t turn into lost bookings—especially during overnight hours when your front desk is asleep.

The receptionist handles common guest needs like directions to your property, vacancy and nightly rates, check-in and check-out times, parking/Wi‑Fi/pet policies, late arrivals and lockbox codes, and booking-intent questions. It can also escalate emergencies and route calls to your team when a human needs to step in.

Guests hear responses in the language they call, with 10 languages available today (including English, Spanish, French, German, Mandarin, Japanese, Korean, Russian, Portuguese, and Arabic). This helps you serve international guests without adding staffing pressure.

Getting started is designed to be quick: setup takes about 15 minutes and there’s no PMS required. Pricing includes a free tier with 30 minutes of missed-call answering every month (“free forever”), plus paid plans starting from $149/month with included minutes and overage pricing per minute. All plans include a 30-day money-back guarantee, no contracts, and cancellation anytime.

What kinds of calls does motel4.ai handle for my property?

It answers questions such as directions, vacancy and nightly rates, check-in and check-out times, parking/Wi‑Fi/pet policy, late arrivals and lockbox codes, booking intent capture, and emergency escalation.

Is coverage truly 24/7, including late nights and weekends?

Yes. The AI receptionist provides 24/7 answering so guests get help when your front desk would otherwise be unavailable.

How many languages can the AI receptionist speak?

It supports 10 languages live today, matching the language guests use when they call.

Do I need a PMS integration to set up motel4.ai?

No. You can get started without a PMS, and the setup is designed to take about 15 minutes.

Can I see what the AI said to guests?

Yes—there are call transcripts and AI summaries so you can see what the AI told your guests.

What are the pricing options and is there a free plan?

There’s a free plan with 30 minutes of missed-call answering every month (no card required). Paid plans start from $149/month, and all plans come with a 30-day money-back guarantee, no contracts, and cancellation anytime.