NexStep Digital

NexStep Digital helps Facebook Page owners in Bangladesh automate customer support and sales conversations with an AI chatbot that runs 24/7. It can auto-reply to messages and comments in Bengali (with English support), so buyers get faster responses even when your business is offline.

The chatbot handles common buying questions like price, delivery, and stock availability. When a customer is ready to order, it supports order collection by gathering key details such as the customer’s name, address, and phone. Those orders are organized in a free order dashboard so you can manage inquiries and avoid missed leads.

This service is designed for online sellers who receive orders through their Facebook inbox and want smoother “chat → order” flow without constant manual replying. It’s a strong fit for many Facebook-based businesses, including clothing and fashion, cosmetics and skincare, cake and home food, gadget and electronics shops, boutiques, and other seller pages that get repeated product questions in comments and inbox.

Pricing and plans: you can start with a 7-day free trial. After the trial, the monthly subscription is 500 BDT. There is also a one-time landing page option for 500 BDT, with free hosting setup included in the offer details.

What can NexStep Digital automate on my Facebook Page?

It automates 24/7 auto-replies for customer messages and comments, answers common questions like price and delivery, and supports order collection (name, address, phone) in a free order dashboard.

Does the chatbot respond in Bengali?

Yes. The chatbot is built for 24/7 Bengali auto-replies, and it also supports English.

How do I start using the chatbot—do I need coding?

You connect your Facebook Page to start. Setup support is available so you can launch without coding.

What are the costs and how does the free trial work?

You can start with a 7-day free trial. After that, the subscription is 500 BDT per month. There’s also an option to buy a landing page for 500 BDT with free hosting setup.

Is there an order management dashboard included?

Yes. Orders collected through the chatbot are organized in a free order dashboard.

Will the bot make every decision for me?

It’s built to handle routine questions and order collection. For questions that require a human decision, the bot informs you so you can take over.