Hostaway

Hostaway is AI-powered vacation rental property management software built to help short-term rental teams save time and scale. It brings together the core workflows of running an STR business—channel management, a unified place for guest communication, smarter pricing, automation, and analytics—so you can manage more listings without juggling separate systems.

Key capabilities include a channel manager and cross-channel operations to help distribute bookings across major platforms. Communication is centralized in a unified inbox, with AI Replies that drafts responses to common guest questions and can automatically send replies on your behalf. For pricing, Hostaway includes dynamic pricing aimed at optimizing listing performance, while automation tools help streamline tasks such as messaging, reviews, tasks, payments, smart locks, and owner statements.

Hostaway AI adds an AI operational partner, AI CoHost, which uses live business data to identify opportunities, suggest what to do next, and help you get it done faster. The platform also provides advanced reporting such as rental activity, occupancy, financial reports, and owner statements, plus tools for direct bookings and website building.

Hostaway is designed for vacation rental property managers who want one platform to manage daily operations across multiple channels, improve guest interactions, and make pricing and performance decisions with clearer insights. Plans and pricing details are available via the product’s pricing page.

What does Hostaway do for vacation rental property managers?

Hostaway helps you manage short-term rentals by combining channel management, a unified guest inbox, dynamic pricing, automated guest communication, and reporting—so you can run day-to-day operations in one place.

How does Hostaway handle guest messaging and replies?

Hostaway provides a unified inbox and AI Replies that drafts responses to common guest questions. It can also automatically send replies on your behalf.

Does Hostaway support dynamic pricing?

Yes. Hostaway includes Dynamic Pricing to help optimize listing performance and support smarter revenue management.

Which reporting and owner tools are included?

You get analytics and reporting such as rental activity, occupancy, financial reports, and owner statements, along with an owner portal and automated owner statement delivery.

What is AI CoHost and how is it used?

AI CoHost is an AI operational partner that looks across your live Hostaway data to surface opportunities, recommend next steps, and help you execute faster. You can ask it to help with operational tasks.

Where can I find Hostaway’s pricing?

Pricing options are available through Hostaway’s pricing section on the platform.