ChatSKU

ChatSKU turns your existing product catalog into a 24/7 buying assistant that answers questions, builds quotes, and captures orders—without rebuilding your website. It helps buyers get instant answers on specs and product fit, including availability, variants, and lead times, so they don’t have to wait for business hours or email responses.

ChatSKU is designed to work with B2B buying workflows. In a single chat experience, it can guide buyers through the conversation, build quotes along the way, capture RFQs, and help move from purchase intent to completed orders. It understands natural language and can search across your catalog details like SKUs, product specs, and datasheets, including handling typos and common naming variations.

For pricing and quoting complexity, ChatSKU supports customer groups and B2B rules such as tiered and contract pricing, minimum order quantities, units of measure, and lead routing and sales rep assignment. You can also import customers via CSV and organize them into groups to apply group-specific pricing and discounts per product.

Deployment is built for speed. Upload your catalog (PDF, Excel, or whatever format you have), configure ChatSKU with a guided setup process, and then go live by adding one line of code to your website. Pricing includes a free trial with no credit card required; paid plans start at $299/month plus a $2,500 setup fee, with an additional performance option that charges 0.75% of revenue ChatSKU generates.

What can buyers do in ChatSKU?

Buyers can ask natural-language product questions and get instant answers on specs, variants, stock/availability, and lead times. They can also request quotes and have RFQs captured within the chat.

Does ChatSKU work with our existing product catalog?

Yes. You can upload your current catalog (such as PDF or Excel), and ChatSKU will be configured to use your SKUs, specs, variants, and datasheet information.

Will we need to rebuild our website to use ChatSKU?

No. ChatSKU is deployed by adding one line of code to your website, and it works on any website where you can paste text.

How does ChatSKU handle B2B pricing rules and customer groups?

You can import customers via CSV, organize them into groups, and apply group-specific pricing and discounts. It also supports tiered and contract pricing, minimum order quantities, and units of measure.

What are the pricing options?

There is a free trial with no credit card required. Paid plans start at $299/month plus a $2,500 setup fee, and there is also a performance option that charges 0.75% of revenue generated.

How quickly can we go live?

Most teams go live the same day they sign up, with average setup time under one day.