AI Enterprise Copilot Platform

What is moveworks.com?

Moveworks, found at Moveworks.com, is an enterprise-focused company offering a generative AI platform. Positioned as a versatile work assistant, it can automate 75% of IT issues, assist with HR queries, create custom conversational AI, build centralized knowledge bases, send interactive employee messages, and analyze service desk performance. For more details, you can visit their website, read their about page, or check their Crunchbase profile.

How does moveworks.com use AI?

Moveworks operates as an AI-driven company, offering an enterprise-oriented generative platform powered by artificial intelligence (AI). Its AI capabilities are harnessed to automate a range of tasks and processes spanning IT support, HR inquiries, knowledge base creation, and the development of conversational AI solutions. Here's an overview of how Moveworks leverages AI:

• AI-Powered Issue Resolution: Moveworks utilizes natural language understanding (NLU), conversational AI, and probabilistic machine learning to address issues across various domains, including IT, HR, finance, legal, and facilities, catering particularly to large enterprises.
• Efficient Workflow Translation: By employing large language models and generative AI, Moveworks transforms natural language inputs into streamlined workflows. This not only expedites development processes but also reduces the workload on human developers.
• Content Extraction and Generation: Generative AI is applied to extract, summarize, and create content from extensive datasets and sources. Additionally, it can identify and isolate specific pieces of information such as entity names or keywords.
• Semantic Knowledge Base: Moveworks employs semantic search techniques akin to GPT-3 to establish a unified knowledge base. This knowledge repository amalgamates information from disparate systems and web sources.
• Interactive Employee Communication: The platform employs interactive messaging to disseminate notifications to employees, ensuring they remain informed and encouraging prompt action.
• Service Desk Analysis: Machine learning and NLU are harnessed to scrutinize service desk performance, enabling the prioritization of high-impact automation initiatives.

To gain a more comprehensive understanding of Moveworks and its offerings, interested individuals can access their official website, explore their about page, or refer to their Crunchbase profile.

How does moveworks.com ensure data privacy and security?

Ensuring data privacy and security is a top priority for Moveworks, given their provision of a generative AI platform tailored for enterprise use. Here are the key measures employed by Moveworks to maintain data privacy and security:

• Stringent Compliance: Moveworks holds SOC 2 Type 2 compliance and ISO 27001 certification, signifying their adherence to the highest standards of security compliance and certifications.
• Personalized Permissions: The platform relies on platform permissions derived from ACL tables to deliver personalized and secure responses to users. This ensures that Moveworks only presents information that aligns with a user's authorization level and conversational context.
• Data Encryption: Moveworks employs encryption for all data, both in transit and at rest, employing recognized industry-standard encryption algorithms and protocols. Regular security audits and vulnerability scans are carried out to proactively identify and mitigate potential threats.
• Flexible Deployment Options: Customers are granted the flexibility to select their preferred cloud provider, region, and data residency, tailoring their data storage to meet specific needs. Additionally, Moveworks supports hybrid cloud deployments, enabling customers to retain sensitive data on-premises while utilizing Moveworks' cloud services.
• Data Minimization and Privacy by Design: Moveworks strictly adheres to principles of data minimization and privacy by design. The platform only collects and processes data essential for delivering its services and does not engage in sharing or selling customer data to third parties.

By implementing these measures, Moveworks aims to uphold robust data privacy and security standards within its generative AI platform for the benefit of enterprises.

How much does moveworks.com cost?

Based on web search results, Moveworks.com does not openly display a specific pricing plan on their website. However, there is some pricing information available from various sources:

• According to one source, Moveworks is reported to charge $20 per month per user, with a minimum requirement of 10 users.
• Another source suggests a flat rate of $59 per month, although it's worth noting that pricing details may vary based on the specific features and services offered.

It's important to emphasize that these pricing figures may be subject to change and could depend on the particular package or customization options chosen. For precise and up-to-date pricing information, it is advisable to request a demo or directly contact Moveworks to inquire about their pricing and available solutions.

What are the benefits of moveworks.com?

Moveworks.com presents several notable benefits:

• Efficient IT Issue Resolution: Moveworks employs large language models and generative AI to automate up to 75% of IT issues. This reduction in manual intervention not only minimizes employee downtime but also alleviates frustration.
• Enhanced Productivity: The platform enhances employee productivity by providing information and automating tasks across various domains, including HR, finance, legal, and facilities, all through natural language interactions.
• Versatile Product Suite: Moveworks offers a comprehensive suite of products that empower enterprise copilots. This suite encompasses a wide array of out-of-the-box use cases, customizable configurations for these use cases, and developer tools for creating entirely new use cases.
• Supportive Workplace: Moveworks demonstrates its commitment to its employees by offering adoption assistance, which includes paid time off, company-sponsored family events, and one of the most generous family medical leave programs in the technology startup sector.
• Unified Knowledge Base: The platform creates a centralized knowledge base by amalgamating information from diverse sources, including different systems and web resources. This knowledge base is enriched by semantic search techniques, such as GPT-3.
• Interactive Communication: Moveworks keeps employees informed and encourages action by sending interactive messages tailored to their needs.
• Service Desk Optimization: The platform utilizes data analysis to assess service desk performance, facilitating the prioritization of high-impact automation projects.

These benefits collectively contribute to the effectiveness and efficiency of Moveworks in addressing a range of enterprise needs.