DMly

DMly is a WhatsApp-first automation platform that brings messaging, bookings, sales, payments, and reputation management into one calm workspace for local businesses. Connect customer channels like WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat—then use AI to reply, qualify, and route conversations around the clock.

Set up no-code automation flows with triggers, keywords, and drip sequences. Run broadcasts with delivery and engagement tracking, and keep communication consistent with AI replies trained on your business. When a conversation needs a human, DMly supports a one-tap bot-to-human handover so team members can step in quickly without dropping context.

DMly also covers the full customer journey in chat. Take appointment and class bookings with automated reminders, sell services and products via a catalog, and manage invoices and payment collection—all from the same conversation thread.

For reputation, DMly helps manage your Google Business Profile by automatically requesting reviews after visits, enabling one-click replies from your inbox, and keeping your profile polished. It also supports comment automation and AI moderation to hide spam and abuse, plus comment-to-DM campaigns that move engagement into private chats.

Pricing: Start a free trial with no credit card and a 7-day trial.

Do customers need to download an app to message me with DMly?

No—customers message you on the channels you already use, including WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, or your website live chat. DMly gathers everything into one place for your team.

Can my whole team work from a single inbox across channels?

Yes. DMly provides a unified team inbox where you can assign conversations, add private notes, use @mentions, and switch from bot to human in a single tap.

Can DMly handle bookings and reminders in chat?

Yes. You can take appointment and class bookings and set up automated reminders, so customers get confirmation and nudges without extra busywork.

Can DMly take payments and send invoices in the chat?

Yes. DMly supports sending invoices, collecting payments, and managing credits from within the same conversation flow.

How does DMly help me get more Google reviews?

DMly can automatically request reviews after appointments or visits and helps you reply to reviews directly from your inbox with one-click responses.

Is DMly setup technical, or can I launch automations quickly?

You don’t need technical skills. Broadcasts and automation flows use a no-code visual editor, so you can connect a channel, bring in contacts, and turn on your first automation quickly.