Zigpoll

Zigpoll lets you understand both why customers buy and why they don’t—using surveys people actually respond to. Use post-purchase surveys, exit-intent polls, and on-site CRO surveys to capture feedback at the moments that matter, so you can stop guessing and start making data-backed improvements.

Key features include proven survey templates and flexible question formats designed to maximize engagement, with 50% average response rates (10x industry standard). You can use branching logic to ask follow-up questions based on how people answer, and deliver surveys via on-site popups, email, SMS, or inside your iOS and Android apps.

Zigpoll also connects feedback to revenue context. Every response is tied to a real Shopify order, helping you analyze satisfaction alongside AOV and repeat rate by channel—not just click counts. AI analyzes responses in real time and surfaces actionable insights as patterns emerge, while NPS can be captured with order attachment and triggers (like tags and automated follow-ups) based on the results.

It’s built for teams at ecommerce brands, DTC stores, app builders, and SaaS companies, especially if you want faster iteration on conversion, retention, and customer experience. Pricing includes a free plan (no credit card required) with 50 responses/month and 100 synthetic answers, plus paid tiers up to Enterprise with custom volumes and features.

What kinds of surveys can I run with Zigpoll?

You can run post-purchase surveys, exit-intent surveys, and on-site/CRO surveys, plus NPS surveys. You can also use proven templates or build your own.

How fast can I launch Zigpoll?

You can go live in about 5 minutes. Shopify users can use a one-click install, and many teams set up surveys in just a few minutes.

Does Zigpoll link feedback to actual orders?

Yes. Responses are tied to real Shopify orders so you can view revenue-related metrics alongside satisfaction signals like NPS.

How does Zigpoll handle survey analysis?

AI analyzes responses automatically in real time and turns results into actionable insights. This helps you understand patterns without manually digging through spreadsheets.

What’s included in the free plan?

The free plan is free forever (no credit card required). It includes 50 responses per month, sending 100 emails/month, 5 SMS messages/month, 100 synthetic answers, and 25 AI analysis credits, plus automatic AI insights and unlimited surveys.

Can Zigpoll work with mobile apps?

Yes. Zigpoll supports an embed code for websites and native iOS and Android SDKs, so you can deliver surveys inside your mobile apps.