CRMlytics

CRMlytics helps you retain more customers by turning your existing WooCommerce order history into actionable insight. It calculates churn risk scores, RFM values, and customer order forecasts so you can identify who’s most likely to leave, who to protect, and who to win back.

The plugin reads your order data in the background and runs machine learning models inside your WordPress site—no third-party APIs, no external data sending, and no storefront disruption. You can then segment customers into groups like Champions, Loyal, At Risk, and Lost to focus retention efforts with precision.

Once predictions are generated, you can monitor store performance on a dashboard, view customer timelines (orders, clicks, tag changes, and notes), and send emails to segments or tags from inside the plugin. CRMlytics also supports CSV export of segments for use with other tools.

Is CRMlytics really free?

Yes—CRMlytics is a free WordPress plugin, with no subscription or recurring fee for the analytical engine.

Does CRMlytics send my customer data to third-party servers?

No. The machine learning runs locally on your server, and your data is not sent to an external API or third-party service.

What predictions does CRMlytics generate for WooCommerce customers?

You get churn risk/health scores, RFM segmentation (Recency, Frequency, Monetary), and order forecasts for multiple windows including the next 30, 90, and 180 days.

How fast can I expect results after installing?

After you install and activate the plugin, churn scores and RFM segments appear within minutes for stores that already have order history.

Can I email a segment or tag directly from CRMlytics?

Yes. You can target an entire list, a specific segment, or customers with a particular tag from inside the plugin, and engagement feeds update customer timelines.

Will CRMlytics slow down my WooCommerce store?

CRMlytics is designed to read and process data in the background without affecting your storefront or checkout experience.