VCare Health

VCare Health helps clinics automate front-desk workflows with an AI receptionist built for healthcare. It answers inbound patient calls around the clock, handles common scheduling requests, and supports patient communication through automated appointment actions.

The platform streamlines clinic scheduling by booking, rescheduling, and canceling appointments directly into your EHR using real-time slot availability. Its scheduling assistant uses doctor availability and clinic working hours to prevent double-bookings, while a unified calendar supports day, week, and month views with provider availability.

To reduce missed appointments, VCare Health sends configurable reminders via SMS, email, and voice. Reminder steps can be scheduled to send at set intervals before an appointment, and the system supports patient replies (for example, confirming a visit) along with delivery and response tracking. Clinics can also monitor appointment statuses and engagement through an analytics dashboard.

VCare Health is designed for independent practices, specialty clinics, and multi-location organizations. It includes HIPAA-aligned security practices such as MFA on new accounts, TLS 1.3 encryption in transit, role-based access control, and access audit logs, with a BAA signed with your practice before PHI is processed. Pricing is available as flat monthly subscriptions (a 14-day free trial is offered): Clinic Starter ($349/mo), Clinic Professional ($599/mo), and Multi-Clinic ($999/mo).

What does VCare Health do for a clinic?

VCare Health automates the front desk by answering patient calls, scheduling appointments into your EHR, and sending automated reminders to reduce no-shows.

How does the AI receptionist handle appointment scheduling?

The AI scheduling assistant books, reschedules, and cancels appointments based on doctor availability and clinic hours, and it avoids double-bookings using real-time slot availability.

What reminder channels are available?

VCare Health can send reminders via SMS, email, and voice call. Reminder steps are configurable and delivered at set intervals before visits.

Does VCare Health support EHR integration?

Yes. The scheduling workflow connects to your EHR so appointments can be written to your system and updated using real-time availability.

Is VCare Health HIPAA-aligned, and do you sign a BAA?

VCare Health uses HIPAA-aligned security practices and signs a BAA with your practice before PHI is processed. It also includes MFA on new accounts, TLS 1.3 in transit, role-based access control, and access audit logs.

Is there a free trial and what plans are offered?

You can start a 14-day free trial. After that, plans include Clinic Starter ($349/mo), Clinic Professional ($599/mo), and Multi-Clinic ($999/mo).