CustomGPT.ai

CustomGPT.ai helps you create governed, ChatGPT-style AI assistants that answer questions using your organization’s approved content—without requiring coding. You can ingest information from documents and knowledge sources, then have your AI assistant respond with precision and traceable grounding.

Key features include a no-code GPT builder, anti-hallucination protections, and source citations on every response. Instead of relying on general-purpose answers, your assistant draws from your business content to support customer and internal questions. The platform also includes a RAG API and data connectors, making it flexible for teams that want both self-serve deployment and developer access.

Deployment options are designed for real business workflows. You can deploy assistants via website widgets, in help centers, internally, or through an API—so the same governed knowledge can be used across customer support and staff knowledge needs. The system supports ingesting a wide range of content types and can connect multiple sources to create a “source of truth.”

For governance and privacy, CustomGPT.ai offers enterprise-grade security measures, including SOC 2 Type 2 compliance and GDPR adherence, plus data use practices that don’t train your data on any Large Language Model (LLM). Pricing starts with Standard for solo builders at $99/month billed monthly, Premium for small teams at $499/month billed monthly, and Enterprise with custom plans.

What is CustomGPT.ai used for?

CustomGPT.ai is used to build governed AI assistants that answer customer and staff questions using your organization’s approved content, with citations provided for each response.

Do I need to code to build an AI assistant with CustomGPT.ai?

No—CustomGPT.ai is designed for no-code building. You can upload documents or use your website content (like a sitemap) to create your custom assistant.

How does CustomGPT.ai keep answers grounded in my business content?

The assistant is built from content you provide and uses anti-hallucination technology so answers are grounded in your data. Every response includes a link directly to the source.

Will CustomGPT.ai train on my data to improve an LLM?

No. Your data isn’t used to train any Large Language Model (LLM) or AI in general.

What kinds of content can I connect to the AI assistant?

You can ingest business content such as websites, knowledge bases, helpdesks, documents (including PDFs and Microsoft Office/Google Docs), and other supported sources. You can also mix multiple sources to create a “source of truth.”

How much does CustomGPT.ai cost?

Standard is $99/month billed monthly, and Premium is $499/month billed monthly. Enterprise uses custom pricing.