Zinng

Zinng is an AI receptionist that answers your business phone calls 24/7. It can answer questions about your business, collect caller details, and schedule appointments—so callers aren’t stuck with missed calls or voicemail during evenings, weekends, or busy moments.

Key features include appointment scheduling on calls or via texted scheduling links, lead capture (name, phone, email, and reason for calling), and two-way SMS follow-up from a shared inbox. Every conversation is recorded and transcribed, and you can review what was said and how the AI handled each call. When a caller needs a human, Zinng can transfer them—using cold transfers for direct connection or warm transfers where the team is briefed first.

Zinng also consolidates communications in one place: calls, texts, and website chat widget conversations land in the same inbox, with transcripts and chat history side-by-side. You can forward calls to Zinng, port your existing number, or use a new Zinng number, and Zinng supports a range of flexible phone setup options.

Plans include unlimited two-way SMS on every plan, with different minute buckets and transfer options. A 7-day free trial is available with no contracts and cancellation anytime. Pricing starts at $49/month for Essentials, with Pro at $99/month and Growth at $149/month, plus higher-capacity Scale and a Custom option for larger needs.

What does Zinng do for my business phone calls?

Zinng answers calls 24/7, responds to questions about your business, captures caller details as leads, and schedules appointments. It can also text follow-ups and route callers to a human when needed.

Can Zinng schedule appointments during the call or by text?

Yes. Zinng can book appointments live on the call or text a scheduling link while the caller is still on the line. It can check availability through scheduling integrations like Google Calendar, Calendly, and Cal.com.

How does lead capture work?

Zinng collects caller name, phone, email, and the reason for calling. Leads can be sent to your CRM via Zapier or direct integrations, and you can view them in your inbox.

What happens if a caller needs a human?

Zinng can transfer calls to your team. You can set up cold transfers (direct connect) or warm transfers (the team member gets a brief first), and it can also fall back to taking a message if nobody picks up.

Is there a free trial, and what are the plan prices?

Yes—there is a 7-day free trial with no contracts and you can cancel anytime. Paid plans start at $49/month (Essentials) and include unlimited two-way SMS; Pro is $99/month and Growth is $149/month, with higher tiers available.

Do I have to use a new phone number to get started?

No. You can use a new Zinng number, forward your existing number to Zinng, or port your number in. Zinng can also add texting capability even if your original line doesn’t support SMS.