AI Customer Feedback Tool

What is zigpoll.com?

Zigpoll is a comprehensive survey and feedback tool that enables businesses to gather valuable customer insights through targeted and contextual surveys. It supports various stages of the customer journey, such as on-site, post-purchase, and abandoned checkout, with impressive response rates, especially in e-commerce. Zigpoll also aids in website optimization, product decision-making, and building detailed customer segments, enhancing both marketing efforts and customer engagement. Its multi-language capabilities and AI-driven insights further ensure effective communication and trend analysis, making it a versatile solution for optimizing customer interactions and business strategies.

Can I use zigpoll.com for academic research?

Zigpoll is suitable for academic research and offers several valuable features:

Surveys and Questionnaires: Create customized surveys to collect data from participants efficiently. Utilize branching logic to tailor questions based on previous responses.

Participant Feedback: Gather feedback from study participants about specific interventions, programs, or educational experiences.

Post-Event Surveys: Collect feedback on academic events, such as conferences, workshops, and seminars, to assess their effectiveness, content, and organization.

Course Evaluations: Obtain student feedback on courses, instructors, and curriculum, with the ability to design questions tailored to specific course aspects.

Research Insights: Analyze open-ended responses and identify trends using Zigpoll’s AI insights, aiding in qualitative research.

Ensure your survey design adheres to ethical guidelines and privacy considerations for effective and compliant academic research.

What are the privacy features in zigpoll.com?

Zigpoll emphasizes privacy and includes several features to safeguard user data:

Anonymous Responses: Participants can complete surveys anonymously, with no personal information collected unless explicitly requested.

Data Encryption: All data transmitted between participants and Zigpoll servers is encrypted using industry-standard protocols (HTTPS).

GDPR Compliance: Zigpoll adheres to GDPR guidelines, and users can add a privacy policy to their surveys.

Customizable Privacy Settings: Users can configure settings to collect IP addresses, track responses, or permit multiple submissions from the same device.

Data Retention Control: Users can specify how long to retain survey data, with Zigpoll automatically deleting responses after the designated period.

Export and Deletion: Survey data can be easily exported and permanently deleted as needed.

It is advisable to review Zigpoll’s privacy documentation and adjust settings to meet your specific requirements.

What security measures protect survey data on zigpoll.com?

Zigpoll employs robust security measures to safeguard survey data, featuring:

Data Encryption: All data exchanged between participants and Zigpoll servers is encrypted using industry-standard HTTPS protocols.

GDPR Compliance: Zigpoll adheres to GDPR guidelines, ensuring data privacy for EU residents.

Anonymous Responses: Participants can complete surveys anonymously, with no personal information collected unless explicitly requested.

Customizable Privacy Settings: Users can control IP collection, response tracking, and submissions from the same device.

Data Retention Control: Users can specify the duration for retaining survey data, with Zigpoll automatically deleting responses after the set period.

It is recommended to review Zigpoll’s privacy documentation and customize settings to fit your specific requirements.

How much does zigpoll.com cost?

Zigpoll offers a range of pricing plans to accommodate various needs:

Lite (Free):

• 100 responses per month
• 1 team member
• Automatic AI insights
• Flexible question formats
• Custom survey styling
• Unlimited surveys

Basic ($10/month):

• 200 responses per month
• 1,000 emails per month
• 2 team members
• Installation support
• Option to hide Zigpoll branding

Standard ($25/month):

• 500 responses per month
• 2,500 emails per month
• 4 team members
• 500 SMS messages
• Installation support
• Option to hide Zigpoll branding

Plus ($50/month):

• 1,000 responses per month
• 5,000 emails per month
• 8 team members
• 1,000 SMS messages
• Copywriting support

Pro ($100/month):

• Unlimited responses
• 10,000 emails per month
• 20 team members
• 2,000 SMS messages
• Copywriting support
• 24-hour support

Zigpoll also offers a free forever plan with limited features, and custom solutions are available upon request.