Generative AI Chatbot Builder
What is Botpress used for?
Botpress is the Complete AI Agent Platform to build, deploy, and monitor AI agents across channels, tools, and data. It provides the core infrastructure to run AI agents in production, enabling them to augment customer support workflows by handling routine inquiries, escalating when needed, and staying consistent across channels. Agents can be deployed on the web, embedded into custom applications, or run through voice interfaces without separate implementations. Botpress integrates with existing systems via APIs and can work with structured inputs like files, tables, and user records. Conversations are stateful and persistent, allowing agents to track context and operate across steps without losing information. The core of every Botpress agent is LLMz, a custom inference engine that coordinates behavior, memory, tool use, code execution, and responses.
How do Botpress agents deploy across channels?
Agents can be deployed on the web, embedded into custom applications, or run through voice interfaces without separate implementations.
What is LLMz and what can it do?
LLMz is the core of every Botpress agent: a custom inference engine that coordinates the agent’s behavior by interpreting instructions, managing memory, choosing the right tools, executing code, and returning a usable response. Unlike rigid external orchestrators, LLMz runs everything internally and can handle complex, multi-step logic, execute JavaScript in a safe sandbox, and generate structured responses without extra configuration.
What is the architecture of Botpress agents?
Botpress uses a fully isolated runtime architecture: every deployed agent runs its own self-contained environment. They're versioned, durable, and compatible with future platform changes, so what you build today will still work tomorrow.
How are conversations managed across steps?
Conversations are stateful and persistent, enabling agents to track context and operate across steps without losing information.
How can I customize Botpress behavior?
- Custom code: Inject custom code into an agent’s lifecycle events.
- Inspect: Maintain full observability over an agent's actions and executions.
- API: Access the API endpoints you need to build and manage agents.
You can also refer to the official docs for deeper guidance.
What integrations does Botpress support?
Botpress provides integrations across channels and workflows. Customer testimonials highlight connectivity with WhatsApp, Telegram, Zapier, and Zendesk.
How can I get started with Botpress?
Get started for free and watch a demo. You can explore Botpress Cloud to create and deploy agents, and consult the Documentation and Resources to learn more.
Where can I find documentation and resources?
Documentation and resources are available on Botpress, including Docs, API Reference, Videos, Customer Stories, Blog, Status, and the v12 Resources. You can also join the Discord community for active help and collaboration.
How can I get support or join the community?
Community support, daily live office hours, and thousands of builders are available on Discord.
Who are some Botpress customers and what results do they report?
Customers include Ruby Labs, ABLE, and EXTENDLY. Case studies and customer stories showcase outcomes like improved resolution rates, ticket deflection, and overall support efficiency.
Can Botpress be hosted in the cloud?
Yes. Botpress can be hosted on Botpress Cloud, which runs bots on their cloud servers.
How much does Botpress cost?
Pricing details are available on the Pricing page, and there is a free tier.
